jabenefits
Solutions Coordinator
Bedford, Indiana
Sponsorship not specifiedDetected 20 days ago
Project ManagementCRMExcelCustomer SupportCommunicationOrganizational SkillsMicrosoft Office
About the role
- This role is responsible, accountable, inclusive and understands individual daily actions make an impact on overall success.
- Team members take pride in their work, each other, and our clients.
- This role routinely uses standard office equipment such as computers, mobile devices - phones/tablets, photocopier, scanners, etc.
Responsibilities
- The Solutions Coordinator role is a service solution position responsible for delivering elite-level client support at all levels of the organization.
- Provide timely and elite level support responses on client service issues involving but not limited to billing, eligibility, and claims review
- Answer questions and create solutions
- Deliver day-to-day service response with lasting, valuable results
- Build and maintain internal and external trusting relationships
- Manage sensitive, highly confidential, and proprietary information with discretion and the utmost level of integrity and confidentiality
- Track and effectively document workflow via CRM activities and case management
- Clinic administrative support
- They understand we own and drive the client experience; each employee does whatever it takes to build and strengthen our relationships by providing exceptional level service and support to colleagues, our clients, and their employees.
Requirements
- Proven project management, analytical, and organizational skills
- 2 or more years of customer service or professional administrative experience
- Computer savvy with strong MS Office skills (Word, Excel, Outlook and PowerPoint)
- Fast learner
- able to pick up new technology quickly
- Able to work well under pressure in a fast paced environment and exercise sound judgment and discretion
- Strong written, verbal, and interpersonal communication skills
- Demonstrate a high level of creativity, motivation, and positive energy
- Must maintain a polished and professional demeanor at all times
- Attention to detail
- Initiative and reliability
Nice to have
- High School Diploma or equivalent, associate's degree preferred
Compensation
- As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals.
Benefits
- JA Benefits, LLC is an
- As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals.
- The benefit package includes health, dental and vision coverage, employer-paid short-term and long-term disability, and basic life insurance as well as 401(k) with match.
- JA Benefits is a client focused benefit consulting firm providing clear, simplified solutions to complex business issues.
Company info
- Our clients come first and we strive to exceed their expectations on a daily basis.
Equal opportunity
- equal opportunity employer.
Apply directly at jabenefits →Create a free account for alerts like thisView jabenefits immigration profile
This listing is sourced directly from jabenefits's careers page and normalized into a canonical job model.