Enumerate

Relationship Manager

United States - Remote

Sponsorship not specified$55k-$65kDetected 22 days ago

Project ManagementAccount ManagementAccountingCustomer SuccessCustomer SupportZendeskLeadershipCommunicationAccounts Payable

About the role

This role is responsible for managing client requests and providing timely and results-based customer service.
This role is responsible for the project management of client requests to ensure transparent communication and a timely resolution.
If remote, this role requires travel every other month to Fort Lauderdale, Florida.

Responsibilities

Provide support to associations, granting users access to Enumerate Central and triaging issues as they arise
Collaborate with cross-functional teams to resolve customer requests in a timely and effective manner

Requirements

2+ years of experience in Customer Success or Account Management
Ability to organize a daily workload by priorities and to meet deadlines in a fast-paced quickly changing environment.
Candidates for this role must be located in the United States and able to work EST or CST time zones.
Maintain a strong understanding of customer needs and a commitment to delivering exceptional customer service

Nice to have

Prior experience using Asana or other project management tools is a plus
A background in accounting, bookkeeping or community association management is a plus

Compensation

$55,000 - $65,000 USD

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This listing is sourced directly from Enumerate's careers page and normalized into a canonical job model.