Coffeeandbagelbrands

General Manager

US - Eau Claire, WI (4008 Commonwealth Ave) · Full-time

Sponsorship not specifiedDetected 1 day ago

SparkSupply ChainInventory ManagementHRISCommunicationMentoringAdaptabilityFood Safety

About the role

As a General Manager, you are responsible for the financial performance of the store.
You will continuously encourage strong team engagement and a healthy culture by ensuring that clear roles and responsibilities are understood.
You will do this by setting appropriate expectations, holding team members accountable, and, as a team, delivering a great overall guest experience.

Develop creative team member engagement strategies and foster a culture of continuous internal growth and development.
Build and maintain a high-performing team through goal and standard setting, accountability, inspiration, and consistency by utilizing Caribou tools and resources.
Provide ongoing coaching, feedback, and recognition to team members to support their development, enhance performance, and foster a positive and motivating work environment.
Lead by example to inspire and empower team members to deliver outstanding guest experiences by fostering a culture of excellence, continuous improvement, and fun.
Drive strategies to consistently improve guest satisfaction, speed of service, and loyalty through actionable insights and results-driven initiatives.
Utilize financial planning knowledge to manage budgets for the store and company.
Manage the Operating Statement and other financial inputs to analyze trends.
Create energy, enthusiasm, and focus on meeting and exceeding sales goals.
Support the delivery of operational excellence to drive in-store sales initiatives that enhance the overall business performance.
Manage inventory and waste to ensure operational efficiency and minimize loss.

Required:
A minimum of 1-2 years of restaurant, retail, or guest service management experience and or combined experience and education.
Must be 18 years of age or older.
Have reliable transportation.
Ability to work full-time (47 hours per week). The GM Role often entails overview hours including early mornings, evenings, weekends and holidays.
Willingness to learn new systems and tools as they are introduced to support the business.
Preferred:
Physical Requirements:
The physical requirements for this position are bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodation.

ServSafe certification or ability to receive a certificate within 90 days of employment
Experience with sales building, Profit & Loss (P&L) statements, recruitment, and training.
Keen aptitude for store systems including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc.
Valid driver's license.
High school diploma or GED equivalent.

Take ownership and lead with passion and vision to drive store performance, inspiring the team to drive sales, profitability, and operational excellence.
Manage supply chain processes and asset management to ensure timely replenishment, accurate stock levels, and efficient resource allocation, minimizing disruptions and supporting seamless store operations.
Maintain rigorous standards in food safety, sanitation, and health protocols.

| 4008 Commonwealth Ave, Eau Claire, Wisconsin 54701 |
The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours.
These physical demands may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time.
Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers.
This job description is intended to describe the general level of work being performed.
It is not intended to be all-inclusive.
Caribou Coffee Company, Inc. and its subsidiaries ("Company") are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD!
Apply today and be part of the 'Bou Crew!

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This listing is sourced directly from Coffeeandbagelbrands's careers page and normalized into a canonical job model.