Rubrik
Channels Operations Manager, Managed Services
Palo Alto, CA
Sponsorship not specified$140k-$175kDetected 2 days ago
Data VisualizationSalesforceAuditingPerformance ManagementLeadershipCommunicationPublic Speaking
About the role
- This is not a transactional operations role.
- Your efforts will directly influence Rubrik's market positioning and revenue growth in managed services.
Responsibilities
- Strategic Partnership: Build deep relationships with MSP leadership to drive mutual growth and platform commitment.
- Performance Management: Lead Quarterly Business Reviews (QBRs) to assess progress, address risks, and align on future priorities.
- Programs: Partner with the programs and incentives team to evolve the MSP program framework, including partner tiers, onboarding requirements, incentive structures, and growth criteria that reward and accelerate top performers.
- GTM Strategy: Develop and evangelize a GTM Strategy and Plan for the managed services route to market, galvanizing cross-functional action and ensuring consistent execution across field, marketing, and partner teams.
- Pipeline and Forecast: Drive pipeline accountability and forecast accuracy across the MSP channel, partnering with sales leadership to ensure visibility and predictability in MSP-sourced revenue.
- Process and tools: Lead highly cross-functional initiatives to identify and close gaps in managed services processes and systems, working across sales, product, finance, and partner success.
- Internal Advocacy: Serve as the internal champion for MSP partner needs, translating partner feedback into actionable insights for product, marketing, and enablement teams.
- 5-7 years in a strategy and operations, channel operations, or partner success function within a technology or SaaS environment.
Requirements
- Minimum of a Bachelor's degree from an accredited four-year university.
- Experience managing channel ecosystems at scale, with a strong understanding of the MSP business model and go-to-market motion.
- Solid experience with Salesforce and Tableau
Nice to have
- Preferred Skills
- The minimum and maximum base salaries for this role are posted below
Compensation
- Business Planning: Create annual and semi-annual business plans with sales, setting shared goals and performance milestones
Benefits
- Define and track metrics for individual MSP performance and program health, creating leading-indicator frameworks that enable proactive intervention and growth planning.
Company info
- We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally.
- Your potential is limitless here.
- We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work.
- Your contributions help us innovate and break boundaries.
- Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
- Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
- Equal Opportunity Employer/Veterans/Disabled
- Rubrik is an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
- Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
- In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
- Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job.
Equal opportunity
- Employer/Veterans/Disabled
- Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
- Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
This listing is sourced directly from Rubrik's careers page and normalized into a canonical job model.