Owner
Senior Associate, Customer Strategy Analytics & Applied AI
Remote - United States · Senior
Sponsorship not specified$160k-$200kDetected 145 days ago
PythonSQLdbtProduct StrategyHubSpotCRMCustomer SuccessShopifyLeadershipCommunicationCollaborationProblem Solving
About the role
- About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants.
- Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth.
Responsibilities
- Enjoy tinkering and testing (or building) applications for AI tools like Claude Code, Codex
- Want to build solutions for lasting processes and systems. Love a good data-driven decision-making process (but also understand when this is possible and when it isn't)
- Improve the analytics, engagement and AI integration strategy for Customer Success and Customer Support.
- This isn't just an insights role - you'll design and ship data products and automated AI workflows that enable teams to act on data without waiting for analysis.
- This is the most cross-functional team within Business Operations; you'll collaborate with Product, Sales, Launch, Enablement, and RevOps, and partner most closely with Customer Success.
Requirements
- The team will review your submission and provide detailed feedback on whether you have passed or not passed this stage.
Nice to have
- SQL/Python skills a plus!
- Experience with SaaS, marketplaces, or high-growth startups preferred
- Restaurant industry experience is a plus!
Skills
- Owner is the AI-native system local business owners use to succeed, starting with restaurants.
- It powers everything from the restaurant's website, online ordering, CRM, POS, and more.
- Product philosophy
Compensation
- The estimated base salary range for this role is $160,000 - $200,000 USD per year, plus a generous pre-IPO equity package
- Notice - Employment Scams
- Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
- We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information.
- If you believe you are being contacted by a scammer, please mark the communication as "phishing" or "spam" and do not respond.
Benefits
- The estimated base salary range for this role is $160,000 - $200,000 USD per year, plus a generous pre-IPO equity package
- Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!
Company info
- The work in this role directly drives company strategy, which means regular exposure to senior and executive leadership.
- Recruiter Phone Screen
- Begin with a conversation with a recruiter to evaluate your background, better understand what you're looking for in your next opportunity, and answer any early questions you may have about the role or company.
- Have felt torn about whether to pursue a business vs technical/analytical career path (at Owner we believe these must merge).
This listing is sourced directly from Owner's careers page and normalized into a canonical job model.