dentalcorp

Patient Care Coordinator - Upper Ottawa Dental

Hamilton, Ontario

No sponsorshipDetected 2 days ago

Patient CareCollaboration

About the role

Welcome and assist patients upon arrival, creating a warm and positive first impression
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Effectively manage the recall system and maintain accurate, up-to-date patient records
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments

Candidates must be legally authorized to work in Canada.
Application Information: Candidates must be legally authorized to work in Canada.

Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our

At Upper Ottawa Dental, we are committed to delivering personalized, high-quality dental care in a welcoming and supportive environment.
Proudly serving the Hamilton community, our experienced team provides comprehensive dental services for patients of all ages, utilizing modern technology and a patient-first approach.
We value collaboration, compassion, and continuous learning, creating a workplace where team members are empowered to grow while making a meaningful impact on the oral health and well-being of our patients.
Minimum 1 year of Dental A dministration experience is required
Experience with dental software programs is required
We'll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms

Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
The wage for this Dental Administrator position is $24.00 - $26.00 /hour depending on skills, experience, and location.
Please note that this is a replacement job opening.
We are committed to building a workforce that reflects the diversity of the communities and patients we serve.

Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.

Application Information: Candidates must be legally authorized to work in Canada.

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