Kastle
Founder's Office
San Francisco · Exec
Sponsorship not specifiedDetected 76 days ago
Agentic AIProject ManagementStakeholder ManagementBudgetingExcelVendor ManagementOnboardingCustomer SuccessCadenceLeadershipCommunication
About the role
- You'll sit in the Founder's Office and act as force-multiplier to the CEO and leadership team.
- This is not a coordination role - this is an execution role.
Responsibilities
- Own the CEO's operating cadence: weekly priorities, KR tracking, meeting hygiene, decision logs, follow-ups.
- Turn leadership conversations into action: write crisp memos, capture decisions, assign owners, drive closure.
- Build lightweight systems: dashboards, templates, playbooks, and operating routines that scale.
- Drive 0→1 initiatives: customer onboarding plans, KPI frameworks, pricing analyses, process redesigns.
- Support enterprise deal execution: proposal/SOW hygiene, pricing models, redline coordination, mutual action plans.
- Create customer-ready artifacts: exec updates, ROI/KPI reporting, launch comms, rollout plans.
- Own the details on high-stakes timelines: dependencies, risk flags, escalation paths.
- Maintain discipline around change management: what changed, why, who approved, what the rollout plan is.
- Partner with Finance/BizOps on budgeting, vendor management, and operational metrics as needed.
Requirements
- Fast learner: you can ramp quickly in complex, regulated domains.
Nice to have
- 3-7 years experience in a demanding environment: startup ops, consulting, banking/fintech ops, product ops, investment/strategy, or founder-led roles.
Skills
- Project management (real execution, not just status updates)
- Exceptional written and verbal communication
- Analytical ability (Excel/Sheets, basic modeling, KPI design)
- Stakeholder management (execs and ICs, internal and external)
- Operational rigor (process, documentation, follow-through)
Company info
- Kastle is building the AI employee for consumer lending.
- We work with some of America's largest banks and mortgage lenders, helping them scale their contact center and compliance operations using autonomous AI Agents that process payments, originate loans, and help customers get a world class experience during the biggest financial decisions of their lives.
- We've processed over $1 billion in transactions and are backed by Y Combinator and Commerce Ventures.
- If you are interested in building AI that is applied in the real world where precision, reliability, and performance matter and redefine access to credit across the world, apply below.
This listing is sourced directly from Kastle's careers page and normalized into a canonical job model.