Firstup

Mobile App Deployment Specialist

Remote - US

Sponsorship not specifiedDetected 14 days ago

iOSAndroidBrand StrategySalesCustomer SuccessCadenceLeadershipCommunicationOrganizational Skills

About the role

The Mobile App Deployment Specialist is a customer-facing technical role within the Service Delivery team, focused on new mobile app deployments, app lifecycle management, and recurring custom app releases within the Firstup platform.
This is not a software engineering role.
You are engaged when a new branded app needs to be created, an existing app requires a rebrand, or a customer needs to adopt one of Firstup's supported deployment models.

Partner with Sales during pre-sales engagements when mobile deployment requirements need to be accurately scoped before contract signature.
Receive and qualify handoffs from Sales Team, Customer Success Managers and Support teams, understanding customer deployment requirements and determining the appropriate delivery path.
Lead deployment planning conversations with customer IT and project teams.
Configure customer app builds in Firstup's Starship system, including branding, environments (US1, US2, EU), bundle identifiers, entitlements, and supported distribution settings.
Manage the iOS certificate and provisioning profile lifecycle, including CSR creation, Distribution Certificates, provisioning profiles, and IPA re-signing using established internal tooling.

Set expectations around timelines, required assets, approvals, and customer responsibilities throughout the deployment process.
Hands-on experience with Apple App Store Connect, including certificates, provisioning profiles, TestFlight, submissions, and rejection management.
Hands-on experience with Google Play Console, including release management, Play Store listings, Data Safety, Content Rating, and policy compliance.
You are configuring applications-not writing code.

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small.
As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker.
As the world's first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent.
Our movement has taken root and is evident in our world-class customer base.
Now we need your help.
Ready to make a difference in the world?

This listing is sourced directly from Firstup's careers page and normalized into a canonical job model.