THG
Customer Account Planner
US, New Jersey
Sponsorship not specified$85k-$95kDetected 10 hours ago
Data VisualizationProject ManagementAccountingForecastingExcelGMPFDA RegulatoryLeadershipCommunicationProblem SolvingDemand Planning
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Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
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About the role
- The Customer Account Planner will be responsible for receiving, processing and managing customer orders.
- This includes but is not limited to Finished Goods, Bulk Only, Line Trials, Pilots, Fill & Assembly, etc.
- Process purchase orders in the MRP system and provide customers with order confirmation no more than two business days post PO receipt
Responsibilities
- Manage the order lifecycle from receipt through shipment, proactively coordinating all internal activities including all production materials, components, raw materials, shipping supplies, etc., to ensure production timelines are met and customer-requested ship dates are achieved
- Coordinate with Sales and Cost Accounting to confirm accurate and up-to-date pricing structures that support and protect customer margin goals
- Build and maintain strong customer relationships through proactive, transparent communication regarding all stages of the production process
- Create no-charge purchase orders to receive customer supplied components, bulk, oils and raw materials and ensure on-time delivery compliance
- Partner with Receiving to verify receipt accuracy and collaborate with Quality to ensure all customer-supplied materials meet both customer and Bentley Labs quality standards
- Support new product launches by coordinating timelines, materials and production readiness
- Lead all problem solving investigations relative to production of designated customer projects
- Known for its innovation capabilities, quality, and manufacturing excellence, Bentley maintains the highest standards in GMP compliance, safety, and operational efficiency.
Requirements
- Must be able to multi- task while accommodating changing priorities
- Strong analytical skills and ability to demonstrate logical analysis to address and resolve business challenges
- Ability to filter and prioritize sources of information and identify risks and opportunities
- Knowledge of GMP, FDA and cosmetic industry standards
Nice to have
- Advanced expertise with Microsoft Excel - Power BI and VBA knowledge a plus
- Project Management experience a plus
Compensation
- $85,000-$95,000 annually, based on experience, skills, and qualifications.
- Collaborate with Demand Planning to review annual and monthly customer forecasts, ensuring alignment to shipped revenue targets and forecast accuracy objectives
Company info
- We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
- Our portfolio of leading retailers and brands such as LOOKFANTASTIC,
- Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses:
- THG Beauty and THG Nutrition.
- From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.
- With us, you'll go further, faster.
- What are you waiting for?
- 111 Fieldcrest Ave, Edison, NJ, 08837
- Life at THG Beauty
- We know that beauty isn't one-size-fits-all.
- Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.
- By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
- THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader.
- About Bentley Labs
This listing is sourced directly from THG's careers page and normalized into a canonical job model.