Rock Dental Brands
Dental Revenue Cycle Team Lead - Rock Dental Brands
Little Rock, AR
Sponsorship not specified$24k-$48kDetected 6 days ago
AccountingProcess ImprovementPerformance ManagementAR/VRLeadershipCommunicationCollaborationProblem SolvingAdaptabilityAccounts PayableClaims Management
About the role
- It's fun to work in a company where people truly BELIEVE in what they're doing!
- We're committed to bringing passion and customer focus to the business.
- This role balances people leadership, operational execution, and continuous improvement, ensuring timely reimbursement, reduced revenue leakage, and scalable processes across the organization.
Responsibilities
- Lead, coach, and develop a team of Revenue Cycle Specialists
- Drive a culture of accountability, ownership, and continuous improvement
- Manage team capacity, workload distribution, and escalation pathways
- Manage service tickets from internal clinic teams, maintaining resolution SLA: 24-48 hours
- Complex tickets are reviewed and directly handled by lead/manager
- Partner with credentialing team to resolve systemic issues
- Drive root-cause analysis and corrective actions
- Partner with internal technology teams and vendors to implement scalable solutions
- Support development of worklists, reporting tools, and workflow optimization
Requirements
- 1-3+ years of team leadership or supervisory experience
- Strong communication skills with ability to interact across all levels
- Experience with Denticon or similar PMS
- Experience working with automation, RPA, or workflow tools
- Experience managing outsourced/vendor teams
- This role requires the ability to shift between strategic planning and hands-on problem solving
- 1-3+ years of dental revenue cycle experience (DSO preferred)
Compensation
- $24k-$48k
Benefits
- Delegate to Dental AR team members
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This listing is sourced directly from Rock Dental Brands's careers page and normalized into a canonical job model.