Rock Dental Brands

Rock Dental Brands

Dental Revenue Cycle Team Lead - Rock Dental Brands

Little Rock, AR

Sponsorship not specified$24k-$48kDetected 6 days ago
AccountingProcess ImprovementPerformance ManagementAR/VRLeadershipCommunicationCollaborationProblem SolvingAdaptabilityAccounts PayableClaims Management

About the role

  • It's fun to work in a company where people truly BELIEVE in what they're doing!
  • We're committed to bringing passion and customer focus to the business.
  • This role balances people leadership, operational execution, and continuous improvement, ensuring timely reimbursement, reduced revenue leakage, and scalable processes across the organization.

Responsibilities

  • Lead, coach, and develop a team of Revenue Cycle Specialists
  • Drive a culture of accountability, ownership, and continuous improvement
  • Manage team capacity, workload distribution, and escalation pathways
  • Manage service tickets from internal clinic teams, maintaining resolution SLA: 24-48 hours
  • Complex tickets are reviewed and directly handled by lead/manager
  • Partner with credentialing team to resolve systemic issues
  • Drive root-cause analysis and corrective actions
  • Partner with internal technology teams and vendors to implement scalable solutions
  • Support development of worklists, reporting tools, and workflow optimization

Requirements

  • 1-3+ years of team leadership or supervisory experience
  • Strong communication skills with ability to interact across all levels
  • Experience with Denticon or similar PMS
  • Experience working with automation, RPA, or workflow tools
  • Experience managing outsourced/vendor teams
  • This role requires the ability to shift between strategic planning and hands-on problem solving
  • 1-3+ years of dental revenue cycle experience (DSO preferred)

Compensation

  • $24k-$48k

Benefits

  • Delegate to Dental AR team members

This listing is sourced directly from Rock Dental Brands's careers page and normalized into a canonical job model.