Wiz, Inc.

Wiz, Inc.

Technical Account Manager (West)

Remote - USA · Full-time

No sponsorship$100k-$125kDetected 16 days ago
AWSGCPAzureCloud PlatformsDockerKubernetesCI/CDLinuxDevOpsCybersecuritySOC OperationsCRMAccount ManagementCustomer SuccessCustomer SupportControlsCommunicationCollaborationProblem Solving

About the role

  • As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context.
  • Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.

Responsibilities

  • Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
  • Drive towards utilization/adoption targets for your book of business
  • Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives
  • Help build and scale a world-class TAM organization at a hyper-growth company - assist in driving improvements in Wiz's TAM motion and have an impact across GTM teams Develop documentation, mentor associate TAMs, and develop areas of technical subject-matter expertise
  • Partner cross-functionally with internal teams to improve processes
  • For example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer, and Architect.
  • Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution across nebulous structures, both internal and external
  • Proven track record of building and maintaining relationships with enterprise clients, driving customer outcomes, and exceeding performance targets

Requirements

  • 5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
  • Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI) - ideally, you have a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)
  • Familiarity with cloud-security best practices, common threat models, and CNAPP use cases.
  • Ideally, you have a security certification or experience helping organizations address cloud-security challenges
  • Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship.

Skills

  • Come join the organization that is redefining security for the AI era.

Compensation

  • for this full-time position includes base salary + bonus + equity + benefits.
  • Our salary ranges are determined by role, level, and location.
  • Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
  • Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
  • Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
  • The US base salary range for this full-time position is listed below.

Company info

  • Be a Wiz Product and Cloud Security Expert - Serve as a trusted technical advisor throughout your customers' Wiz journey
  • Confidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
  • Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, meetings, Slack, and support tickets
  • Drive Adoption, Business Value Realization, and Customer Satisfaction - Ensure your book of customers are delighted and seeing value from their Wiz purchase
  • Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
  • Use your expert knowledge of the Wiz platform and features to accelerate your customers' success and attainment of value
  • Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
  • Drive and track your customers' achievement of business goals and realization of value through Wiz
  • Advocate for your Customers - Understand, document, and represent your customers' needs to internal Wiz stakeholders
  • Manage your book of business and support revenue objectives - Support and manage a book of up to 15 customers, depending on size and complexity Identify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams.
  • Proven track record of successfully managing a book of business with 5-10+ customers
  • Ability and willingness to continuously enable customers on the Wiz platform and assist them in solving problems, ranging from trivial to highly complex

Equal opportunity

  • Wiz is an equal opportunity employer.

Visa & Work Authorization

  • Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship.
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This listing is sourced directly from Wiz, Inc.'s careers page and normalized into a canonical job model.