ace
Director, Infrastructure Services
Remote (United States) · Director · Full-time
Sponsorship not specifiedDetected 13 hours ago
AzureCloud PlatformsCybersecurityIncident ResponseComplianceProject ManagementPerformance ManagementLeadershipCommunicationCollaborationProblem SolvingTime ManagementMentoring
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- As an Impact Institution, we believe we have a responsibility to our students, alumni, employees, communities, and society as a whole.
- Please note that all official communication will only come from our verified company email domain @Rippling.com Who You Are You are passionate about helping students achieve their educational goals.
- You thrive in a competitive and collaborative team environment.
Responsibilities
- Must support and embrace the College's Impact mission to improve the people and communities we serve through our civic engagement initiatives.
- Builds and maintains student satisfaction.
- Leads the strategic direction, architecture, and operational management of the College's infrastructure services environment.
- Develops and executes multi-year infrastructure roadmaps aligned with institutional priorities, cybersecurity requirements, and business objectives.
- Oversees managed service providers and technology vendors, establishing service level expectations and holding partners accountable for performance outcomes.
- Leads disaster recovery, backup, business continuity, and incident response planning activities to minimize operational risk and ensure organizational resilience.
- Drives infrastructure modernization initiatives, including cloud adoption, automation, platform optimization, and technical debt reduction.
- Partners with information security leadership to support security controls, vulnerability management, identity governance, and regulatory compliance efforts, ensuring changes align with established security policies and standards.
- Develops and manages infrastructure operating and capital budgets, ensuring responsible stewardship of technology investments.
- Builds, mentors, and develops a high-performing infrastructure team focused on service excellence, accountability, and professional growth.
Requirements
- You are comfortable working remotely and have experience collaborating with others in a virtual environment.
- What We Look for in the Ideal Candidate
- Must have exceptional communication, organization, and time management skills.
- Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems.
- Must be collaborative in driving decisions and a team-player.
- Supports audits, compliance reviews, and risk management activities as required.
- Bachelor's degree in information technology, Computer Science, Information Systems, Engineering, or a related field, or equivalent experience.
Skills
- Who is American College of Education
- ACE is a mission-driven institution continually recognized for its commitment to social responsibility and positive impact.
- Please note that all official communication will only come from our verified company email domain @Rippling.com
Benefits
- Medical, dental, & vision Insurance
- HSA and FSA options
- Paid parental leave
- Tuition reimbursement & reduction programs
- Full-service wellness and EAP program
- Short-term disability
- Employer paid long-term disability
Company info
- Who is American College of Education Founded in 2005, American College of Education continues to be a leader in professional development through our online programs.
- Our Commitment to Employees Just as we strive to empower our students for success, we also aim to enrich the lives of our employees.
- At this time we cannot consider candidates residing in Alaska, Washington D.C., Massachusetts, South Dakota, or Alabama.
- Guided by our mission and values, we focus on everything from innovative curriculum design to personalized instruction and student support to intentional planning, inclusive initiatives, and strategic resource allocation.
This listing is sourced directly from ace's careers page and normalized into a canonical job model.