Tabs
Senior Product Manager, Merchant Onboarding
New York City, NY · Senior · Full-time
Sponsorship not specifiedDetected 40 days ago
Product ManagementAccountingCustomer Success
About the role
- Every merchant's path to value runs through this domain.
- Today, getting a merchant live on Tabs involves real expertise and hands-on work from our internal teams.
- Short sprints, weekly ship goals, and rapid feedback cycles.
Responsibilities
- Own migrations from legacy billing systems - design repeatable, scalable paths for merchants moving onto Tabs with years of historical data
- You'll own the products that take a company from signed deal to fully operational: onboarding workflows, platform configuration, and migrations off legacy billing systems.
- You'll also own the internal tooling that powers our Solutions, Implementation, Customer Success, and Support teams - the people working alongside merchants every day.
- The companies that win in this space are the ones whose time-to-value keeps shrinking as they scale - that's the product you'll own.
- We work smart. Get in front of the customer, use both data and customer feedback to drive decisions, while keeping the bigger picture in the back of our minds.
- Own the strategy, roadmap, and delivery for merchant onboarding, configuration, and migration - the full journey from signed deal to live on Tabs
- Drive the shift from hands-on to self-serve: identify which workflows can move from internal teams to merchants themselves, and build the configuration surfaces to make that safe and intuitive
- You treat internal teams as first-class users: you've built for ops, support, or implementation teams before, or have strong instincts for it
Requirements
- Comfortable in the messy middle of operations and product - you can sit with an implementation team for a day, find the bottleneck, and turn it into a roadmap
- Exceptional cross-functional operator - you can align and influence technical and non-technical stakeholders across a product with deep upstream and downstream dependencies
Nice to have
- 5+ years of product management experience, ideally in B2B SaaS, fintech, or platform/internal tools roles
- Experience owning onboarding, activation, configuration, or internal tooling - products measured by time-to-value and operational leverage
- Lunch provided via Sharebite, plus dinner for any later in office days.
Compensation
- Competitive compensation and equity
Benefits
- Competitive compensation and equity
- Up to 100% employer covered monthly healthcare premium (medical, dental, vision)
- Parental leave up to 12 weeks
- Tax free commuter and parking benefits
- Free One Medical Membership
Company info
- Tabs is the leading AI-native revenue platform for modern finance and accounting teams.
- Tabs agents automate the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow.
- High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance.
- Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners https://lsvp.com, General Catalyst https://www.generalcatalyst.com, and Primary https://www.primary.vc.
- The team is headquartered in New York and brings deep expertise in finance and AI.
This listing is sourced directly from Tabs's careers page and normalized into a canonical job model.