Blink Health
Pharmacy Partner Coordinator
Pittsburgh, PA
Sponsorship not specifiedDetected 16 hours ago
Supply ChainLogisticsPharmacy PracticePatient CareCommunicationProblem SolvingMentoring
About the role
- Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
- BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications.
- With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
Responsibilities
- Manage all aspects of internal processing and shipping related escalations and needs, including but not limited to:
- Document all pertinent information and data discovery according to operating procedures
- Collaborate with pharmacist team to resolve billing, clinical and inventory inquiries received from external pharmacy partners
- Collaborate internally with multiple departments to ensure operational inefficiencies and/or potential issues are identified and escalated
- Act as intermediary for external pharmacy shipping partners:
- Manage all aspects of internal claims of potential incidents, including but not limited to:
- Monitor and manage open patient and pharmacy-reported incidents quickly and decisively
Requirements
- At least three years of pharmacy experience with demonstrated success in resolving third-party claims.
- Experience with Google Suite
- Report required incidents in Healthicity
Nice to have
- High school diploma or GED required, Bachelor's degree strongly preferred
- Experience mentoring or informally training other employees is a plus
Compensation
- Paid Sick Time - 40 hours per year
- Holidays - 9 paid holidays + 2 floating holidays per year
Benefits
- Health, Dental & Vision - Multiple plan options from day 1
- Well-being Support - Employee Assistance Program with counseling, wellness coaching, legal/financial advice, and more
- Vacation - Accrue up to 80 hours (2 weeks) in year one
- Parental Leave - 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and foster placement
- Life & Disability Insurance - Provided at no cost
- At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances.
- Commuter Benefits - Free onsite parking + pre-tax commuter FSA+ Free shuttle service (Pittsburgh, PA only)
- Snack & Drink Stipend - Daily at all pharmacy locations
Company info
- As a Pharmacy Partner Coordinator, you will be the primary point of contact for our external pharmacy partners and will be responsible for maintaining effective communication regarding daily billing and operational inquiries to ensure shipment processing times are in accordance with company standards.
- You will also be responsible for managing the investigation, reporting, and patient communication for claims of potential incidents.
- We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
- It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.
Apply directly at Blink Health →Create a free account for alerts like thisView Blink Health immigration profile
This listing is sourced directly from Blink Health's careers page and normalized into a canonical job model.