AT&T
Network Support Technician (Government)
Jacksonville, Florida · Junior
Work authorization required$62k-$68kDetected 1 day ago
Customer SupportCommunicationCollaboration
Stay score
odds of building a lasting career here
42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 200 green-card filings in this occupation, 100% were for a worker who already held the job.
Green-card intent detected
AT&T SERVICES, INC. obtained a prevailing wage determination for Computer and Information Systems Managers in Bothell, WASHINGTON on 2026-06-08. No matching green-card filing appears in our data yet. The determination expires in 0 days (2026-09-05), and a green-card filing must follow before then or the employer starts over.+2 more active determinations on file
Green-card follow-through: 77%
Of 107 labor certifications old enough to have been used, 25 expired without the employer filing the next step. Median time from filing to decision: 484 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Reported a layoff in this occupation
In a green-card filing decided 2026-06-29, this employer stated it had laid off workers in Software Developers (TX) during the preceding six months. 3 such filings on record.Describes the period before that filing, not necessarily today. Unlike WARN notices this is occupation-specific and federal.
Files H-1B transfers
68 transfer filings in the last year, covering 68 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- This position requires office presence of a minimum of 5 days per week and is only located at customer's site.
- AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.
Responsibilities
- Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
- Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
- Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
- Provide inventory support and input to the provided inventory system for the customer
- Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
- Conduct or provide new equipment deployments and/or requested deployment support
- Analyzes functional business requirements and design specifications for functional activities
- Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
Requirements
- Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
- Associate Degree or equivalent experience
- Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
- Experience in a rapid paced, time sensitive, high-quality environment
- Must have excellent team skills and collaboration skills
- Ability to work with minimal supervision
- If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements
- Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
- Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
- Required Clearance:
- Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
- Ability to apply comprehensive knowledge across key tasks and high impact assignments
- Experience evaluating system performance results and recommending improvements or optimizations
- Experience performing IT hardware repairs and installing replacement parts
- Experience planning and leading technology assignments and projects
- Prior hands-on experience with the setup, configuration and administration of servers and backups
- Experience functioning as a technical expert across multiple project assignments
- ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
- Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
- This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs
Skills
- These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
Compensation
- Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight
Benefits
- Medical/Dental/Vision coverage
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Extensive employee wellness programs
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Company info
- Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Visa & Work Authorization
- Citizen and pass the DHS Employment Eligibility Verification process
This listing is sourced directly from AT&T's careers page and normalized into a canonical job model.