Twitch

Twitch

People Partner

New York City

Sponsorship not specified$80k-$118kDetected 17 hours ago
ExcelHREmployee RelationsCustomer SupportCommunicationProblem SolvingAdaptabilityOrganizational SkillsMicrosoft Office

About the role

  • Establish relationships with leaders up to the senior manager level, acting as a liaison between the People Team and the business.
  • Coach senior managers on behaviors that impact engagement and retention.

Responsibilities

  • Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism.
  • Support a positive employee experience by executing key, cyclical programs in partnership with Principal People Business Partners and other cross-functional partners.
  • Collaborate across the People and Places teams, across departments within Twitch and with our partners at Amazon.
  • Reporting to the Director, People Business Partners and Employee Relations, you will support our employees, senior managers and Principal People Business Partners with our people programs and experiences at Twitch.
  • They develop relationships which allow them to address pain points and ensure we have a workplace where everyone can contribute.
  • Ability to maintain confidentiality in handling sensitive information

Requirements

  • This role requires excellent organizational skills and the ability to thrive in a fast-paced environment where no two days are the same.
  • Bachelor's degree or equivalent work experience
  • Basic proficiency with Microsoft Office Suite and Google Suite (e.g., creating documents in Word/Google Docs, using basic spreadsheet functions in Excel/Google Sheets, managing calendars)
  • Degree in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field
  • Demonstrated ability to analyze information, solve problems, and make data-driven decisions
  • Intermediate skills in Microsoft Excel/Google Sheets (e.g., ability to use pivot tables, v-lookups, and formulas)
  • Proficiency in using AI-powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements
  • Ability to exercise sound judgement and navigate ambiguous situations with limited direction

Skills

  • Experience in customer service or people-facing roles, demonstrating effective verbal and written communication skills
  • Demonstrated problem-solving skills and resourcefulness

Compensation

  • The base salary range for this position is listed below.
  • US, WA, Seattle - Annually
  • $80,400 - $118,400 USD
  • US, CA, San Francisco - Annually
  • $74,400 - $130,200 USD
  • US, NY, New York - Annually

Benefits

  • Medical, Dental, Vision & Disability Insurance
  • Maternity & Parental Leave
  • Your Amazon package will include sign-on payments and restricted stock units (RSUs).
  • Learn more about our benefits at https://amazon.jobs/en/benefits.

Company info

  • Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
  • We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X, and discover the projects we're solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.
  • Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more.
  • It is where thousands of communities come together for whatever, every day.
  • We're about community, inside and out.
  • You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together.
  • We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X, and discover the projects we're solving on our Blog.
  • Be sure to explore our Interviewing Guide to learn how to ace our interview process.
  • Our people partners need to understand our business, have a connection to our employees, and a passion for our culture.

Equal opportunity

  • equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

This listing is sourced directly from Twitch's careers page and normalized into a canonical job model.