Bigcommerce

Business Systems Analyst

Austin, TX, USA

No sponsorship$93k-$139kDetected 24 days ago

Stakeholder ManagementSalesforceMarketoCRMAccountingProcess ImprovementERPAR/VRCommunicationCollaborationProblem SolvingOrganizational Skills

About the role

This individual will work across a broad systems landscape that includes platforms such as Marketo, Zuora Billing and RevPro, Intacct, etc.
This role is ideal for someone who thrives at the intersection of business process, systems thinking, stakeholder collaboration, and delivery execution.
We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Partner with teams across Marketing, Revenue Operations, Finance, Accounting, and Customer Operations to understand business needs, challenges, and priorities
Document current-state and future-state business processes, workflows, and system interactions
Work with architects, administrators, developers, QA, and vendors to support solution design and implementation
Help define system and process improvements that support scalability, efficiency, and data quality
Support user acceptance testing by developing test scenarios, coordinating business participation, and validating outcomes
Help prioritize incoming business requests and support tradeoff discussions across competing needs
Support integration and cross-system analysis, including process impacts and dependencies
Partner with third-party vendors and implementation teams where appropriate
Gather, analyze, validate, and document business and functional requirements
Experience working between business stakeholders and technical teams to define and deliver system or process improvements

3+ years of experience as a Business Analyst, Business Systems Analyst, or similar role
Experience analyzing and improving cross-functional business processes
Experience supporting UAT, release readiness, and change adoption activities
Bachelor's degree in Business, Information Systems, Information Technology, Finance, or a related field, or equivalent practical experience

Experience working in a SaaS or subscription-based business environment
Experience working with integrated application environments and third-party vendors
Some project coordination or project delivery experience
Work Where You Thrive
(Pay Transparency Range: $93,000.00 - $139,000.00)
Compensation Transparency
Details will be shared during the hiring process.
Inclusion and Belonging

The national base salary range for this role is posted above in this job post.
Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location.
We also consider internal equity to help ensure fair and consistent pay practices across our teams.
Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies.
Details will be shared during the hiring process.
We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies.
We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community.
We are committed to creating an inclusive and accessible hiring experience for all candidates.

We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

This listing is sourced directly from Bigcommerce's careers page and normalized into a canonical job model.