Roche

Associate Field Engineering Specialist - Washington DC

Washington DC

Sponsorship not specified$56k-$104kDetected 6 days ago

Customer SupportResearchCommunicationProblem Solving

About the role

Roche is a successful company that offers exciting career opportunities.
We know that our people are responsible for our success, and we deeply value our employees.

Managing customer accounts to promote goodwill, confidence, and credibility, consistently exceeding customer expectations for product, service, and support quality.
Following standard practices and procedures to install, maintain, and repair Roche Diagnostics equipment.
This is an exciting time to join the Roche Support Network.
We encourage and support your development in areas of your interest, preparing you for the next level in your career path.
Equipment Maintenance & Repair: Following standard practices and procedures to install, maintain, and repair Roche Diagnostics equipment.
The specialist will primarily support the Washington, D.C. area but should expect to travel to Baltimore, Richmond, and Norfolk as needed.
A healthier future drives us to innovate.
Let's build a healthier future, together.
Ability to develop in-depth technically related troubleshooting skills.

You hold a High school diploma and 2 years of technical school or equivalent military training or equivalent work experience.
You have 2 years of experience repairing or servicing mechanical/system hardware and software, or networking/wireless
You hold 4 year Engineering Degree in Biomedical, Mechanical, Electrical or related.
Basic knowledge of electronics, electro-mechanical systems and information technology.
Knowledge of basic chemistry.
At Roche you can show up as yourself, embraced for the unique qualities you bring.
If you are passionate about problem-solving, this is the position for you!

The expected salary range for this position based on the primary location of Washington DC is 55,900.00 - 103,700.00 USD Annual.

Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come.
We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products.
Roche is an equal opportunity employer.
It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence.
The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Identifying revenue-generating and cost-saving opportunities.
Implementing the Roche Diagnostics service agreement policy and seeking out opportunities to market service contracts to existing customers.
Driving Value & Revenue: Identifying revenue-generating and cost-saving opportunities. Implementing the Roche Diagnostics service agreement policy and seeking out opportunities to market service contracts to existing customers.
Asset Management: Maintaining expenses within departmental guidelines and effectively controlling inventory and all company property.

This listing is sourced directly from Roche's careers page and normalized into a canonical job model.