invicti

Customer Success SMB

Austin, Texas

Sponsorship not specifiedDetected 20 days ago

CybersecuritySalesforceCRMSalesAccount ManagementCustomer SuccessCommunicationTime ManagementOrganizational Skills

About the role

Who You Are: Invicti, a global leader in web security, is looking for a Customer Success Manager to join our growing team.

Establishing and overseeing customer adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment
Conducting Quarterly Business Reviews in order to drive positive customer outcomes
Independent analysis of data in order to discover insights that drive recommendations for clients

Our Customer Success Manager role is a fantastic opportunity for a customer-focused professional with at least 1 year of SaaS customer success or commercial account management experience.
Your thrill of working within fast-paced environments only adds to your ability to exercise your strategic mindset.
A minimum of 1-2 years of experience within a Customer Success, Account Management, or SaaS Sales role
Proven experience closing revenue through customer renewals and upsells
Excellent time management and organizational skills with the ability to track numerous details

Leading all post-sales activities for Invicti's customers through strong relationship-building, product knowledge, planning, and execution
Retaining long-term partnerships by independently renewing and expanding successful customers

This listing is sourced directly from invicti's careers page and normalized into a canonical job model.