AlphaSense

Strategic Account Manager, Financial Services

New York, New York, United States

Sponsorship not specified$100k-$120kDetected 6 days ago

Stakeholder ManagementCRMAccount ManagementForecastingExcelRecruitingCustomer SuccessResearchCommunicationCollaborationAdaptability

About the role

Operating as a trusted advisor, Account Managers engage stakeholders from daily users to senior executives within the world's most sophisticated investment banks, asset managers, and hedge funds.
You will carry targets tied to Gross Dollar Retention (GDR) and Net Dollar Retention (NDR).

Own renewals end-to-end, including strategy, forecasting, timing, and execution
Identify risk early and drive mitigation plans decisively with internal partners
Maintain accurate forecasts, disciplined account plans, and clear next steps
Identify and drive expansion opportunities by building conviction around value and outcomes
Partner with Account Executives to execute upsell motions within existing clients through sourcing pipeline
Ensure AlphaSense delivers sustained value throughout the customer lifecycle
Lead focused, outcome-driven executive conversations and business reviews
Build multi-threaded relationships across users, decision-makers, and sponsors
Move quickly and stay aligned across Sales, Customer Success, Product, RevOps, and Support
With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust.

Energetic and Adaptable: You are intellectually curious, quick to learn, and able to shift between technical deep dives and executive-level strategy discussions, tailoring messaging to diverse stakeholders.
Exceptional Communicator: You can distill complex topics quickly and move conversations toward decisions in time-sensitive situations.
Success is measured by your ability to protect and expand revenue.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables.

Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content.
You demonstrate grit, initiative, accountability, and an ownership mindset for the health and growth of your portfolio.

In addition to driving retention and growth, you will bring client insights back to product, marketing, and sales to influence company strategy and execution.
Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.
Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.

This listing is sourced directly from AlphaSense's careers page and normalized into a canonical job model.