Valerie Health
AI Operations Specialist
San Francisco, California, United States
Sponsorship not specifiedDetected 49 days ago
Communication
About the role
- Operations Specialists are the operators behind Valerie's AI platform.
- You will serve as the primary operational owner (Ops POC) for assigned customers, responsible for maintaining high-quality execution while helping improve the systems and workflows that power Valerie's platform.
- For high-performing team members, this role offers meaningful growth opportunities within the first 6-12 months.
Responsibilities
- Maintain Quality and Data Integrity: Identify discrepancies, edge cases, and workflow issues and resolve or escalate them quickly to maintain platform reliability.
- Collaborate Cross-Functionally: Work closely with Central Operations, Engineering, and Customer teams to surface issues, provide operational insights, and help improve the platform.
- Trajectory: We partner with leading independent provider groups across the U.S., automating hundreds of thousands of tasks each month.
Requirements
- Bachelor's degree with a strong academic track record or equivalent experience with a trajectory of high achievement.
- Demonstrated ability to learn new systems, tools, and workflows quickly.
Compensation
- Competitive salary, equity and benefits including medical, dental, vision, 401(k), PTO, and lunch served on in-office days
Benefits
- Competitive salary, equity and benefits including medical, dental, vision, 401(k), PTO, and lunch served on in-office days
- Prior startup, operations, or healthcare experience is helpful but not required.
Company info
- Valerie Health is the AI front office for independent provider groups.
- We are reimagining how independent practices operate by using AI to modernize patient and provider communication, enhance care, and drive industry changing operational efficiencies.
- WHY JOIN US NOW?
- This role is a launchpad for early-career operators, with opportunities to grow into new roles as the company scales
- Working inside a fast-growing AI-native company also provides exposure to how different parts of the business operate, including operations, engineering, and customer teams.
- Own Operational Delivery for Customers: Serve as the primary operations POC for partner practices, ensuring their workflows run smoothly and meet quality and performance expectations, including supporting the rollout and implementation of new product lines.
- Ownership Mindset: Takes responsibility for outcomes and treats assigned customers and workflows as their own.
- Scaling at 7x year-over-year with 300% NRR as customers consistently expand usage.
Apply directly at Valerie Health →Create a free account for alerts like thisView Valerie Health immigration profile
This listing is sourced directly from Valerie Health's careers page and normalized into a canonical job model.