Key
Teller
Castleton, NY
Sponsorship not specified$18k-$23kDetected 5 days ago
BudgetingTime ManagementPublic Speaking
About the role
- As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues.
- Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation.
- At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey.
Responsibilities
- Review and maintain knowledge of product guides, fees, and policies to stay current on offerings.
- Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Requirements
- Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
- High School Diploma, GED, or equivalent business experience (required)
- Experience in a client service role (required)
- Experienced in cash handling (required)
- General understanding of PC with Windows based applications and calculator (required)
- Ability to occasionally operate a motor vehicle with a valid driver's license.
Nice to have
- Notary License (preferred)
Skills
- Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.
- Strong work ethic and high level of integrity.
- Excellent time management skills.
- Ensuring accuracy in transactions and maintaining organized records
- Ability to identify and resolve client servicing issues efficiently
- Understanding and following banking regulations and security procedures
- Skills in identifying financial needs and promoting relevant banking products and services
- Awareness of techniques to detect and prevent fraudulent activities
- Collaborating effectively with teammates to ensure smooth operations
- All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
- Core Competencies
- Consumer Retail
Compensation
- for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
- Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location.
Benefits
- Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker.
- Assist clients in achieving their financial goals and objectives through the use of financial wellness tools.
Equal opportunity
- Job Posting Expiration Date: 10/09/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture.
This listing is sourced directly from Key's careers page and normalized into a canonical job model.