Vendelux
Account Manager - NYC
New York, NY
Sponsorship not specifiedDetected 8 days ago
Account ManagementCustomer SuccessLeadership
About the role
- Events are one of the largest and most impactful marketing channels, yet historically one of the least measurable.
- From identifying the highest ROI conferences to enabling targeted meeting programs, Vendelux helps companies turn events into a predictable and scalable growth engine.
- If you thrive in a fast-paced, high-accountability environment and love the challenge of turning at-risk accounts into long-term champions, we want to talk.
Responsibilities
- Own a portfolio of accounts simultaneously, managing competing priorities with urgency and precision - expect to juggle 9+ active workstreams at any given time
- Lead structured onboarding and training programs that drive fast time-to-value and long-term product adoption
- Negotiate renewals and expansions with confidence, building strong business cases that demonstrate clear ROI
- Drive retention with a relentless, creative approach - exhaust every option before accepting churn, whether that's a LinkedIn message, an in-person office visit, a free pilot extension, or bringing in leadership to save the relationship
- Contribute to community building across the customer base through webinars, case studies, and events
- Vendelux https://vendelux.com/ is building the category-defining platform for event marketing intelligence.
- Vendelux brings transparency and performance to this space - helping companies discover, evaluate, and optimize their event strategy with data.
- This enables go-to-market teams to drive measurable ROI and maximize every event interaction.
- We partner with many of the fastest-growing companies in the world, and our team includes leaders from Bain, ZoomInfo, Shutterstock, FanDuel, Compass, Airbnb, Forter and beyond.
- Come build a great company with us!
Requirements
- Proven track record of owning the full client lifecycle: onboarding, adoption, renewals, upsells, and negotiations
Compensation
- Competitive base salary and bonus
Benefits
- Competitive base salary and bonus
- Healthcare covering medical, dental and vision
- Unlimited PTO plus two company-wide shutdowns during the July 4th week and the Christmas - New Years week
Company info
- Thrives in a fast-paced environment managing multiple high-priority accounts simultaneously without dropping the ball
- Relentless when it comes to retention - you get creative, you show up, and you don't give up on an account easily
- Comfortable traveling to meet customers in person and building face-to-face relationships
- Highly accountable self-starter who doesn't need to be chased for updates
- Strong communicator who can navigate difficult conversations with customers and internal stakeholders alike
- Our platform powers thousands of event decisions by delivering proprietary, AI-driven insights across hundreds of thousands of events globally.
- At the core of our platform is a robust ecosystem of event organizer partnerships - where organizers share first-party data, enabling richer insights for customers while receiving benchmarking and audience intelligence in return.
- In addition, Vendelux Meetings extends our platform by turning insights into pipeline - using AI to identify high-value attendees and proactively book 1:1 meetings between our customers and their ideal prospects at events.
- Founded in 2021, Vendelux is a Series B SaaS company backed by top-tier investors including FirstMark.
- We're looking for an Account Manager who has been in the trenches of a high-growth B2B SaaS company, knows what it takes to manage a complex book of business, and is excited by the opportunity to help shape how we do Customer Success at Vendelux.
- We are open to great people from non-traditional backgrounds.
Equal opportunity
- equal opportunity workplace.
Visa & Work Authorization
- r, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status
Apply directly at Vendelux →Create a free account for alerts like thisView Vendelux immigration profile
This listing is sourced directly from Vendelux's careers page and normalized into a canonical job model.