Salvo Health

Salvo Health

Healthcare Engagement Specialist, Remote

Nashville, TN

Sponsorship not specifiedDetected 75 days ago
Outbound SalesCustomer Support

About the role

  • Salvo Health takes a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity.
  • Our patients are assigned a "whole patient" care team and have seven day a week access to app-based care, using Remote Patient Monitoring ("RPM") to bill under the patient's insurance.
  • Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Brightline, Tia, and others.

Responsibilities

  • Ensure the highest quality customer service in every interaction and deliver high quality follow-up in responding to inbound calls and voicemails
  • This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient's existing local doctor.

Compensation

  • Accountable for meeting daily, weekly, monthly, or annual key performance indicators (KPIs)

Benefits

  • Perform outbound calls to engage patients of practices and health systems in a discussion about the benefits of Salvo's program and tech-enabled services
  • Assist patients in understanding the cost of the program, including answering questions to ensure they are well-informed about their insurance coverage and financial responsibilities.

This listing is sourced directly from Salvo Health's careers page and normalized into a canonical job model.