Copart

Copart

Customer Service Representative

Calgary, AB

Sponsorship not specifiedDetected 5 days ago
Customer SupportProblem Solving

About the role

  • We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
  • Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience.
  • The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences.

Responsibilities

  • In addition to other office support functions as needed.
  • Understanding client needs and offering solutions and support.
  • Position may expand to include Chat and Email Customer Support.

Skills

  • High School diploma
  • Excellent customer service skills and attitude
  • Excellent written and verbal skills
  • Proficient with office equipment
  • Attention to detail
  • Problem-solving
  • Computer proficiency
  • MS Suite
  • Typing speed 45WPM
  • Professional appearance
  • Ability to multi-task in a fast-paced environment
  • Bilingual skills a plus

Company info

  • The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart.
  • The CSR is the face of the Company as they are often the first interaction our customers have with Copart.

This listing is sourced directly from Copart's careers page and normalized into a canonical job model.