Flywire
Senior People Operations Specialist
Boston, MA, United States · Senior · Full-time
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DOL prevailing wage, 2026-27 wage year · Human Resources Specialists (13-1071) · Boston-Cambridge-Newton, MA-NH. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- This role acts as the operational nexus for data integrity, process consistency, and audit readiness within Workday and related People systems.
Responsibilities
- Maintain consistency and standardisation across lifecycle processes within the Americas region
- Independently manage complex and non-standard cases, including policy and system exceptions
- Support operational activities related to employee mobility, including system transactions, documentation, and process coordination in partnership with the Global Mobility team
- Own the accuracy, completeness, and integrity of employee data within Workday as the system of record
- Partner with Payroll, Finance, and other stakeholders to investigate and resolve data-related issues
- Execute and validate compensation-related transactions with strict adherence to data accuracy and process controls
- Maintain strong working knowledge of labor laws and regulatory requirements across the Americas region
- Perform quality assurance checks on transactions and documentation to ensure adherence to defined standards
- Support regional and global internal and external audits (including SOX) through accurate and well-maintained records
- Analyse root causes of recurring issues and implement scalable process enhancements
Compensation
- $80k-$90k
Benefits
- Employee Stock Purchase Plan (ESPP)
- Competitive time off, including Digital Disconnect and FlyBetter Days to volunteer in a cause you believe in.
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- The US base salary range for this full-time position is $80,000 - $90,000 and benefits.
- Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training.
Company info
- Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education.
- We've since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.
- Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.
- With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.
- The Opportunity:
- The Senior Specialist, People Operations is responsible for delivering accurate, compliant execution of employee lifecycle processes globally, with primary operational ownership across the Americas region (US, Canada, and Mexico), while operating against defined service levels in a high-volume environment.
- Operating with a high degree of autonomy, the individual manages complex cases, enforces standards, mitigates risks, and advances process improvements, leveraging automation and AI-enabled solutions to enhance efficiency, strengthen service delivery, and enable the function to operate at greater scale and impact.
- 1) Employee Lifecycle Execution
- Execute end-to-end employee lifecycle transactions (hires, changes, terminations), ensuring accuracy, timeliness, and proper documentation in Workday
- 2) Employee Data & Downstream Accuracy
This listing is sourced directly from Flywire's careers page and normalized into a canonical job model.