Playbook

Playbook

Premium Creator Account Manager

United States (remote)

Sponsorship not specifiedDetected 20 days ago
Account ManagementLeadership

About the role

  • Playbook works with a group of high-value, long-tenured creators whose relationships predate our current processes.
  • These accounts are complex, trust-based, and critical to the business.
  • This is a grind-it-out, detail-obsessed role.

Responsibilities

  • Be the right hand to our Head of Creator Management - you will be trained by them, work with them to optimize workflows and build relationships with their portfolio of creators.
  • Long term - manage a focused portfolio of legacy, high-touch creators who require a personalized, relationship-first approach
  • Maintain detailed records of relationship history, preferences, and ongoing commitments

Requirements

  • You are expected to be an expert on growing creator business
  • A relationship-builder at heart - you enjoy getting to know people deeply and being genuinely useful to them
  • Comfortable with ambiguity and able to operate independently once trained - you are a driver
  • Previous experience in account management, creator management, talent management, or a similar client-facing role

This listing is sourced directly from Playbook's careers page and normalized into a canonical job model.