Parloa
Deal Desk Manager
New York Office
Sponsorship not specified$140k-$160kDetected 7 hours ago
Agentic AIComplianceSalesforceCRMSalesSAPAuditingERPRecruitingContract ManagementCustomer SupportLeadership
> stay_score
odds of building a lasting career here
54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- You'll sit at the intersection of Sales, Revenue Operations, Legal, and Finance, serving as the connective tissue that gets complex deals across the finish line accurately and efficiently.
- High attention to detail, able to catch a currency mismatch, a missing start date, or the wrong entity before it ships
Responsibilities
- As Deal Desk Manager, you will own the end-to-end transaction lifecycle for our enterprise sales motion from deal structuring and pricing approval to order form execution and systems hygiene.
- Order Form Execution: Own the order form process end to end, reviewing, structuring, and executing new business and renewal agreements for accuracy, completeness, and policy compliance.
- Deal Structuring and Pricing: Partner with AEs and sales leadership to structure non-standard deals, apply pricing exceptions, and route approvals to the right stakeholders.
- Contract Review and Legal Coordination: Support contract review, flagging inconsistencies and coordinating with Legal on non-standard terms.
- Process and Documentation: Build and maintain scalable internal processes, including approval workflows, deal checklists, exception tracking, and audit trails, alongside clean deal documentation, playbooks, templates, and escalation guides.
- When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences.
- As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges.
Requirements
- 3-5 years in Deal Desk, Revenue Operations, Sales Operations, or a related function at a B2B SaaS company
- Hands-on experience with Salesforce or comparable CRM/CPQ, comfortable querying and auditing deal data
- Experience using AI to streamline workflows
- We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action.
Compensation
- $140,000 - $160,000 USD
Benefits
- We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Company info
- About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
- If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments-this is where you do it.
- Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.