Zayo
Senior Solutions Engineer
United States · Senior
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About the role
- Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers.
- Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access.
- Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Responsibilities
- Develop strong relationships with customer's technical influencers and recommenders to be able to effectively resolve all technical objections and drive opportunities to closure.
- Build and communicate the customer-specific value proposition with client executives and key partners, articulating Zayo's contribution to achieving each customer's desired business outcomes.
- Write proposals and support the contracting process by ensuring that all technical and compliance needs are satisfied.
- Design the right solution options, optimizing the mix of capabilities, resiliency and cost to meet the customer's needs, applying your expertise of local to global services.
- Employ your exceptional cross-functional leadership skills to manage design teams that include members of multiple departments and project manage complex and iterative designs to completion.
- Document and diagram solutions to clearly outline all technical components.
- Participate in the creation and delivery of compelling face-to-face sales presentations that demonstrate technical knowledge of designed solutions and the Zayo products used in the design.
- As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, "Biometric Data"), such as fingerprints, facial geometry scans or other unique biological characteristics.
- They serve as trusted technology partners to their customers to reveal what's possible to make their businesses run better, faster, and smarter.
- The Senior Solutions Engineer will be the trusted expert in telecommunications technology and Zayo's products, consulting with customers to collaboratively design solutions that customers need.
Requirements
- Bachelor's degree in computer science, engineering, or related field
- Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment.
- Understanding of business continuity and disaster recovery concepts and experience in designing for a variety resiliency requirements.
- or equivalent business or military experience.
- Minimum of five (5) years experience in technical sales engineering / support role(s) within the telecommunications industry.
- Industry certification in two or more specialized technologies.
- Excellent communication skills - written, verbal, listening, reasoning and objection handling.
- Proficient knowledge and use of common business applications including the Google and/or Microsoft suites.
- Ability to work autonomously and effectively on multiple projects and collaborate effectively with team members from multiple disciplines.
- Experience developing and delivering technical training programs.
- Expert-level technical skills in networking including optical, routing, switching, software-defined networks and network security.
- Knowledge of application and data architectures, including public, private and hybrid clouds and edge performance and security demands.
- Ability to create technical designs and diagrams of customer solutions and articulate the design concepts to technical and business audiences.
Nice to have
- Experience in the Public Sector, SLED vertical, preferred.
Compensation
- $130,000.00 - $140,000.00 USD/annually.
- The base pay range shown is a guideline and reasonable estimate for this role.
- It takes into account the wide variety of factors that are considered in making compensation decisions.
- Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs.
- Non- sales roles may be eligible to participate in a discretionary annual incentive plan.
- Sales roles may be eligible to participate in a sales incentive plan.
Company info
- Zayo Senior Solutions Engineers are critical to driving mutual success for Zayo and our customers.
- If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
- Educate and advise customers on key technology and industry trends.
Equal opportunity
- Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
This listing is sourced directly from Zayo's careers page and normalized into a canonical job model.