Monumental Sports & Entertainment

Monumental Sports & Entertainment

CRM Platform Engineer

Washington, DC 20004

Sponsorship not specified$95k-$110kDetected 14 days ago
JavaScriptHTMLCSSSpringCode ReviewGitSQLDevOpsPlatform EngineeringRESTOAuthSalesforceCRMSalesCustomer SupportCadenceLeadershipCommunicationCollaboration

About the role

  • The CRM Platform Engineer will be responsible for the customization, development, integration, and technical governance of MSE's Salesforce CRM platform.

Responsibilities

  • Design, develop, test, and maintain custom Salesforce solutions, including Apex, triggers, Lightning Web Components, SOQL/SOSL, platform events, batch jobs, and custom metadata.
  • Build and maintain integrations using Salesforce APIs, Platform Events, Change Data Capture, External Services, Named Credentials, OAuth, middleware, and related integration patterns.
  • Manage Salesforce sandbox strategy, including sandbox types, refresh cadence, ownership, and deployment paths.
  • Define and maintain DevOps standards for GitHub structure, branching, pull requests, code reviews, approvals, release notes, rollback plans, and production deployments.
  • Troubleshoot production issues, perform root cause analysis, implement lasting fixes, and document resolution patterns.
  • Maintain system documentation, including object models, automation inventory, integration maps, deployment runbooks, environment diagrams, and AI/code-generation standards.
  • Create reusable AI prompts, agent files, rules, evaluation criteria, guardrails, MCP Server access, and review workflows for Apex, LWC, Flow metadata, test classes, integrations, and Salesforce documentation.
  • Do you thrive on collaborating with teams to deliver scalable technology solutions?

Requirements

  • 5+ years of software engineering, CRM, and/or enterprise application development experience.
  • Experience with Salesforce integrations using REST APIs, SOAP APIs, Bulk APIs, Platform Events, Change Data Capture, OAuth, Named Credentials, middleware, or similar technologies.
  • Prior experience of AI for agentic code generation.

Compensation

  • In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for th

Company info

  • You will provide first-class customer service and value for our fans.
  • You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
  • You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  • You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  • You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  • You will innovate. We are nimble and first to market. We are not averse to risk.
  • You will have fun. We are in the business of happiness.
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