Point C
Customer Service Representative
United States - Remote
Sponsorship not specified$35k-$50kDetected 1 day ago
Outbound SalesCustomer SupportCommunicationMicrosoft Office
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
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About the role
- Training is conducted remotely and upon successful completion will work remotely.
- The schedule varies based on business needs but can be performed between the hours of 8:00 am to 8 pm Monday - Friday, Eastern Time zone.
- Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Responsibilities
- Create a welcoming experience by authentically engaging every caller, every time.
- Interacting with team and co-workers in a supportive and purpose-drive environment.
Requirements
- 2+ years of customer service experience
- 1+ years in a TPA or payer setting.
- Ability to work remotely and handle prolonged computer-based tasks.
- Bachelor's degree or medical billing/coding certification.
- Additional TPA or payer experience.
- Strong communication, multitasking, and computer skills (Microsoft Office).
- Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
- Pay Transparency
- $18 - $20 USD
- Benefits:
- Comprehensive medical, dental, vision, and life insurance coverage
- 401(k) retirement plan with employer match
- Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Nice to have
- Experience with self-funded plans preferred.
Compensation
- Individual compensation will be commensurate with the candidate's experience and qualifications.
Benefits
- Paid time off (PTO) and disability leave
- Equal Employment Opportunity: At Point C Health, we know we are better together.
- Point C Health is an
- Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs.
- Thoroughly and accurately answer questions about customers' healthcare accounts.
Company info
- Make a connection with customers by engaging in friendly and genuine conversation throughout each call to provide a world-class experience.
- We are a mission with a company.
Equal opportunity
- At Point C Health, we know we are better together.
- We value, respect, and protect the uniqueness each of us brings.
- Innovation flourishes by including all voices and makes our business-and our society-stronger.
- Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
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This listing is sourced directly from Point C's careers page and normalized into a canonical job model.