paperlessenv

paperlessenv

Technical Product Business Analyst (SCRUM Certified) - Remote

Dallas, Texas, United States · Senior · Full-time

Sponsorship not specifiedDetected 6 days ago
AzureDevOpsWireframingProduct ManagementProduct StrategyProject ManagementAgileConfluenceAccountingERPCustomer SuccessCustomer SupportCommunicationCollaborationProblem SolvingAdaptabilityOrganizational SkillsAccounts PayableCertified ScrumMaster

About the role

  • We pride ourselves on delivering an exceptional customer experience and maintaining the highest level of customer satisfaction.
  • Position Overview As a Technical Product Business Analyst at Paperless Environments, you will play a pivotal role in our product team.
  • The Technical Product BA ensures that new features and enhancements are well-defined, delivered on time, and meet our high standards for quality and customer satisfaction.

Responsibilities

  • Proactively manage and groom the product backlog, keeping a well-prioritized list of user stories and epics ready for development.
  • Collaborate daily with Development, QA, Product Design, and User Assistance teams to ensure proposed solutions are technically feasible and align with business goals.
  • Take an active role in Agile ceremonies - attend daily stand-ups, lead backlog refinement sessions, lead/participate in sprint planning, and lead/contribute to sprint reviews and retrospectives.
  • Help drive smooth Agile execution by providing insight and feedback during these ceremonies and ensuring the team adheres to Scrum best practices.
  • Assist in user acceptance testing (UAT) and actively validate that delivered features meet the specified requirements and acceptance criteria.
  • When necessary, help triage and verify fixes for defects or support issues during the sprint.
  • Maintain comprehensive documentation of product requirements, process workflows, and release notes for new features.
  • Utilize Atlassian Confluence (and similar tools) to document functional and non-functional specifications, decisions, and knowledge transfer information for internal use.
  • Product Expertise & Support:
  • Conduct knowledge transfers to train internal teams (Customer Support, Customer Success, Sales, etc.) on new product features and workflows to ensure organizational readiness for product launches.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Business or a related field (or equivalent work experience).
  • 5+ years of experience as a business analyst (or related role in product/business analysis) in a software development environment, preferably with SaaS products.
  • Demonstrated ability to understand complex software systems and workflows in a cloud-based product setting.
  • Excellent communication and interpersonal skills, with the ability to translate between business needs and technical realities effectively.
  • Proficiency with team collaboration and project management tools, especially Atlassian Confluence for documentation and knowledge sharing, and agile tracking tools like Azure DevOps for managing user stories and sprints.

Nice to have

  • A background in construction accounting with focus on accounts payable systems - particularly experience with accounting software or construction ERP integrations - is strongly preferred.
  • FLSA Classification: Exempt
  • Travel: Little to none (<10%)
  • Effective Date: Jan.

Skills

  • Strong analytical and problem-solving abilities with keen attention to detail.
  • Comfortable analyzing workflows or datasets to identify trends, root causes, or opportunities for improvement in the product.
  • Adaptability:
  • Highly organized and self-motivated, capable of managing multiple priorities in a dynamic, fast-paced environment.
  • Technical Acumen:
  • Ability to quickly learn new systems and grasp complex technical concepts to inform business analysis.
  • Launching Technical Features:
  • E xperience coordinating release activities and post-launch validation of such features is highly desirable.
  • Domain Knowledge (Construction Accounting):
  • Team: Product Management
  • Reports to: VP, Product Management
  • Employee Status: Fulltime

Compensation

  • Competitive salary

Benefits

  • Benefits package that includes medical, dental, and vision
  • Company matching retirement plan after one year of service
  • 120 hours of PTO to start
  • Company paid life insurance
  • Work with QA to develop test plans and ensure thorough coverage of requirements.

Company info

  • Our mission is to replace paper-based processes and workflows with intelligent, paperless solutions.
  • Paperless Environments' customers represent over 200,000 users and range from small single-digit employee construction firms to publicly traded companies with thousands of employees.
  • Learn Even More at https://www.paperlessenvironments.com
  • Our Core Values:
  • We Are Team Players
  • We Are Customer-Focused
  • We Have a Passion for Greatness
  • We Are Growth-Minded
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This listing is sourced directly from paperlessenv's careers page and normalized into a canonical job model.