Global Payments

Formateur des opérations de paiement / Payment Operations Trainer

MONTREAL, QUEBEC, CANADA

Sponsorship not specifiedDetected 13 days ago

Customer SupportCommunicationMentoring

About the role

Our inclusive and global teams win together every day.
We're proud to have the best minds in the industry, who you can learn from as you grow your career.
The people, the energy, the connections - it's unmatched.

We're curious and innovative - always finding better ways to deliver impact.
Build trusted partnerships with clients and colleagues to promote knowledge sharing, improve system utilization and support long-term business success.
Subject matter expertise in Global Payments Canada products, processes and customer support practices.
Experience managing the full training lifecycle, including analysis, design, delivery and evaluation.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.
Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Prêt à faire évoluer votre carrière à l'échelle mondiale?
Laissez votre marque au sein de l'un des plus grands acteurs de l'industrie des paiements.
Nous recherchons un(e) formateur(trice) des opérations de paiement pour rejoindre notre équipe de formation des opérations de paiement, en constante évolution, et contribuer à façonner l'avenir du commerce mondial.
Dans ce rôle, vous contribuerez à développer les connaissances et la confiance qui soutiennent des expériences client exceptionnelles et l'excellence opérationnelle chez Global Payments.

Drive business performance through learning by delivering impactful training programs that increase knowledge, strengthen operational effectiveness and improve customer outcomes.
Enable successful adoption of products and processes by translating complex payment concepts into engaging learning experiences that build confidence and accelerate proficiency.
Influence continuous improvement by measuring training effectiveness, identifying development opportunities and implementing enhancements that strengthen learning outcomes.
Proven ability to explain technical concepts clearly and adapt learning approaches to meet the needs of different audiences.
A proactive mindset with a commitment to continuous learning, accountability and driving positive outcomes.
A bachelor's degree or an equivalent combination of education and relevant experience.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team.
We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Does this sound like you?
Then you sound like a Globalpayer.
Apply now to take your career global.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.
If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.

This listing is sourced directly from Global Payments's careers page and normalized into a canonical job model.