Credigy

Credigy

Production Support Engineer

Norcross, GA · Mid

No sponsorshipDetected 2 days ago
PythonGitSQLSnowflakeAzureCloud PlatformsCI/CDdbtData EngineeringStatisticsJiraStakeholder ManagementCommunicationCollaboration

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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Credigy is seeking a Data Engineer - Operations to join our Data and Automation team.
  • This role is responsible for supporting, monitoring, troubleshooting, and improving production data pipelines across both modern cloud platforms and legacy systems.
  • You will help ensure critical data processes run reliably, investigate production issues, and contribute to small enhancements and automation that improve the stability and maintainability of the data environment.

Responsibilities

  • Production Support & Reliability
  • Monitor and support production data pipelines, scheduled jobs, integrations, and data loads across SQL Server, Snowflake, SSIS, Azure Data Factory (ADF), Microsoft Fabric, and other data integration tools.
  • Own routine production support tickets (Jira Service Management) from investigation through resolution, including troubleshooting, stakeholder communication, remediation, and follow-up.
  • Perform root cause analysis and maintain data quality checks, monitoring, and durable fixes that improve the reliability and accuracy of production data processes.
  • Maintain and enhance existing ETL processes, address bug fixes and small development requests, and improve the performance and maintainability of production workflows.
  • Identify repetitive support activities that can be simplified, documented, or automated to reduce recurring operational effort.
  • Partner with Data Engineering, Analytics, business users, and other internal teams to resolve production issues and communicate status, impact, and resolution clearly.
  • Create and maintain troubleshooting guides, runbooks, and technical documentation to support consistent and efficient issue resolution.

Requirements

  • 3+ years of experience in data engineering, BI development, ETL development, data operations, application support, or a related technical role.
  • 2+ years of hands-on experience with Snowflake in a production environment.
  • Strong understanding of data pipelines, ETL/ELT concepts, data validation, and core data modeling principles.
  • Demonstrated experience independently troubleshooting and resolving technical or data issues in a production or business-critical environment.
  • Bachelor's degree in Computer Science, Information Systems, Statistics, or a related field (or equivalent practical experience).

Nice to have

  • Experience supporting and troubleshooting Snowflake data pipelines, queries, and scheduled workloads.
  • Experience using Python or scripting for data processing, troubleshooting, or automation.
  • Experience with Microsoft Fabric, dbt, or other modern data transformation/integration tools.
  • Experience with GitHub, CI/CD, monitoring, or automated deployment processes.
  • Familiarity with data quality, data governance, Azure services, or other data platform technologies.
  • The Credigy Experience
  • Where & How You'll Work
  • This role is based at Credigy's corporate headquarters in Norcross, GA.

Company info

  • Please note that we are unable to provide visa sponsorship for this role.
  • About Credigy Founded in 2001, Credigy is a global specialty finance company with flexibility across the capital structure to acquire or finance a broad range of consumer assets.
  • We are a wholly-owned subsidiary of National Bank of Canada (NBC) and our $9.1B+ portfolio represents 400+ deals and $32B+ in total investments life-to-date.

Equal opportunity

  • Employer
  • Credigy is a workplace that is free of discrimination and full of opportunity. We prioritize diversity, inclusion, and belonging, and we are dedicated to unbiased recruiting, hiring, and employment practices. Authenticity goes a long way at Credigy, and we get excited about the privilege of hiring people from diverse backgrounds. We are proud to be an Equal Opportunity Employer and commit to ensuring all applicants and employees are considered based on their qualifications and merit, without regard to race, ethnicity, religion, national origin, sex, sexual orientation, gender identity, age, veteran status, citizenship, disability, pregnancy, or any other status protected by law. We expect each employee to support this policy in our daily operations and we do not tolerate discriminatory practices or harassment in any form. No matter how you identify, or what background or industry you come from, we welcome you and feel honored you are considering opportunities at Credigy.
  • Founded in 2001, Credigy is a global specialty finance company with flexibility across the capital structure to acquire or finance a broad range of consumer assets. We are a wholly-owned subsidiary of National Bank of Canada (NBC) and our $9.1B+ portfolio represents 400+ deals and $32B+ in total investments life-to-date. We are the partner of choice when financial institutions face complex challenges and strategic changes. If you haven't heard of us yet, we're okay with that - we focus on serving our business partners, not making a name for ourselves.
  • We are proud of our people-first company culture that has been recognized year-over-year as a Top Workplace both in Atlanta and nationally. What matters to you, matters to us so we go beyond the usual benefits to offer meaningful perks that support professional growth, personal connection, and a life outside the office. Early in the hiring process, we partner with you on our innovative, personalized flexible work program to maximize compatibility between your needs and the business from day one. Our priority is hiring top talent and helping you create a career you love.

Visa & Work Authorization

  • Please note that we are unable to provide visa sponsorship for this role.
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This listing is sourced directly from Credigy's careers page and normalized into a canonical job model.