Paychex

Paychex

PEO COBRA Support Specialist I

West Palm Beach, Florida; Phoenix, Arizona · Intern · Internship

Sponsorship not specified$14k-$22kDetected 71 days ago
Customer Support

About the role

  • Ensures clients and their employees remain in compliant with guidelines from health benefit carriers.

Responsibilities

  • Maintains an accurate recording of all internal and external communication.
  • Updates and Maintains procedures and processes for the Agency.
  • Develops enhancements to existing or new processes and procedures, while making the necessary recommendations to management.
  • Maintains and manages positive and professional relations with Paychex clients, insurance carriers, and internal/external clients to ensure client satisfaction.
  • Continues to stay abreast of all changes pertaining to various internal product offerings, regulatory changes, policy changes, and insurance industry developments in support of client satisfaction.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us.

Requirements

  • 3 years of experience in Customer service experience.
  • 3 years of experience in Health Benefits administration.

Nice to have

  • Bachelor's Degree - Preferred

Compensation

  • In the spirit of pay transparency, we are excited to share that the starting base pay for this position is $14.02 - $22.03 hourly + bonus.
  • Please keep in mind that this is the base pay only and does not consider other components that make up the total rewards package for the position.
  • If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Benefits

  • Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses.
  • We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
  • From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
  • We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Company info

  • Our company culture reflects the diversity of our employees.
  • We want you to be you and your voice to be heard.
  • The benefits described apply to full-time employees.
  • Benefits for part-time, contract, and intern roles may vary.
  • Not sure if you meet every requirement?
  • At Paychex, we know that great talent comes in many forms.
  • If you're passionate about the role but don't check every box, we still encourage you to apply.
  • You might be the right fit - either for this position or another opportunity with us.
  • Paychex is an equal opportunity employer.
  • We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit.
  • We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

This listing is sourced directly from Paychex's careers page and normalized into a canonical job model.