Paychex
PEO COBRA Support Specialist I
West Palm Beach, Florida; Phoenix, Arizona · Intern · Internship
Sponsorship not specified$14k-$22kDetected 71 days ago
Customer Support
About the role
- Ensures clients and their employees remain in compliant with guidelines from health benefit carriers.
Responsibilities
- Maintains an accurate recording of all internal and external communication.
- Updates and Maintains procedures and processes for the Agency.
- Develops enhancements to existing or new processes and procedures, while making the necessary recommendations to management.
- Maintains and manages positive and professional relations with Paychex clients, insurance carriers, and internal/external clients to ensure client satisfaction.
- Continues to stay abreast of all changes pertaining to various internal product offerings, regulatory changes, policy changes, and insurance industry developments in support of client satisfaction.
- Provide outstanding service and build trusted relationships.
- Drive innovation in our products and services and continually improve our processes.
- Work in partnership and support each other.
- Be personally accountable and deliver on commitments.
- With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us.
Requirements
- 3 years of experience in Customer service experience.
- 3 years of experience in Health Benefits administration.
Nice to have
- Bachelor's Degree - Preferred
Compensation
- In the spirit of pay transparency, we are excited to share that the starting base pay for this position is $14.02 - $22.03 hourly + bonus.
- Please keep in mind that this is the base pay only and does not consider other components that make up the total rewards package for the position.
- If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Benefits
- Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses.
- We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
- From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
- We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.
Company info
- Our company culture reflects the diversity of our employees.
- We want you to be you and your voice to be heard.
- The benefits described apply to full-time employees.
- Benefits for part-time, contract, and intern roles may vary.
- Not sure if you meet every requirement?
- At Paychex, we know that great talent comes in many forms.
- If you're passionate about the role but don't check every box, we still encourage you to apply.
- You might be the right fit - either for this position or another opportunity with us.
- Paychex is an equal opportunity employer.
- We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit.
- We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.
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This listing is sourced directly from Paychex's careers page and normalized into a canonical job model.