ServiceTitan

Senior Pro Product Specialist, Conduit

US Remote · Senior

Sponsorship not specifiedDetected 19 days ago

Account ManagementRecruitingOnboardingCustomer SuccessSensorsLeadershipCommunicationOrganizational Skills

About the role

This role is perfect for a highly organized, detail-oriented professional with experience in a start-up environment, a passion for technology and customer success.
Why you'll love this role: You will be at the forefront of empowering clients to succeed with Conduit Tech from day one.
Be Human With Us: Being human isn't about checking every box on a list.

Become an expert in ServiceTitan Pro Products, specifically Conduit Tech - a LiDAR-powered HVAC sales and design platform.
Collaborate closely with the Senior Directors of the Conduit team to assume responsibility for new and existing customer relationships.
Manage complex timelines with multiple stakeholders, branches, and departments, ensuring clients launch within agreed timeframes.
Partner with ServiceTitan Customer Success Managers to manage a book of business focused on driving Pro Product success, retention, and ROI.
Experience in Support, Implementation, or Account Management within a software or SaaS
Proven ability to multi-task and manage multiple projects concurrently, using data-driven
Here's how we'll support you in doing some of the most impactful work of your career:

So, if you have the skills but are hesitant to apply because of your background, apply anyway.

2+ years of relevant experience managing multiple accounts with a proven track record of
success, OR 1+ years experience in the home services industry.
A BA/BS degree is preferred.
A self-starter who thrives in fast-paced environments, with demonstrated leadership,
motivation, and strong attention to detail.
Experience working in a start-up environment
1+ years in a Pre-seed through Series B
decision-making to prioritize.

AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
In addition to base salary and variable commission, our total compensation package includes equity, and a holistic suite of benefits.
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

You will be at the forefront of empowering clients to succeed with Conduit Tech from day one.
Join a team that values innovation, technical expertise, and client-centric solutions, helping customers
maximize the capabilities of this innovative product.
Design and implement creative strategies to roll Conduit out to new strategic customers, boost adoption, and encourage engagement of the Conduit platform.
We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
At ServiceTitan, we celebrate individuality and uniqueness.

This listing is sourced directly from ServiceTitan's careers page and normalized into a canonical job model.