mna
Integrated Services Manager – Children and Family Services
Edmonton, Alberta · Full-time
Sponsorship not specifiedDetected 20 days ago
BudgetingHRPerformance ManagementLeadershipCommunicationCollaborationProblem SolvingTime ManagementMentoringPublic SpeakingAdaptability
About the role
- The successful candidate will advance a high-performing Shared Services model rooted in heightened collaboration and continuous improvement.
- The Integrated Services Manager will work closely with Senior Leaders to ensure alignment of integrated services with organizational goals.
- This role requires a forward-thinking, adaptable leader committed to innovation, accountability, and fostering a culture of collaboration.
Responsibilities
- Ensure high-quality support through a Shared Services model within the Children and Family Services (CFS) department by overseeing the integration of CFS-related services across teams, departments, and affiliates.
- Develop, review, and maintain program processes and procedures to ensure operational efficiency and effectiveness.
- Provide operational and strategic leadership to program teams, including developing program work plans, overseeing staff work plans, delegation of tasks, and ensuring alignment with overall departmental goals.
- Manage and provide directions to staff, ensuring that all deliverables and reporting requirements are completed accurately and adhere to best-practices and values of the Otipemisiwak Métis Government.
- Perform supervisory duties including hiring and training staff, performance management, etc.
- Collaborate with Senior Leadership to develop proposals, secure funding opportunities, and identify new opportunities to support the well-being of Métis Albertans.
- Foster and maintain collaborative relationships with internal departments, affiliates, community partners, and external stakeholders to enhance service delivery and support Métis families.
- Participate in and support the overall strategic direction of the department of CFS and the Otipemisiwak Métis Government, ensuring programs and pilot initiatives support self-determination of Métis citizens.
- Excellent written and interpersonal communication skills with the ability to deal with a wide range of individuals tactfully and diplomatically and produce professional documents and presentations for different audiences.
- Strong organization and time management skills, with the ability to manage deadlines.
Requirements
- Minimum three years' experience in a leadership role, leading a team of direct reports.
- Experience with program development, implementation, and evaluation, including the creation of processes and procedures.
- Experience with report writing, grant proposals, budgeting, and creating work plans.
- Ability to work a regular schedule of Monday - Friday, 8:30 AM - 4:30 PM.
- Must be willing to and work irregular hours, on occasion, to meet departmental needs.
- Other duties as required or assigned.
- Post-secondary degree in Health, Human Services, Social Services, or related field.
- Other Requirements
- Position will be based in Edmonton.
- Frequent travel within Alberta is a requirement. Additional out-of-province travel may also occur, with notice.
- Reliable transportation and valid Class 5 drivers' license.
- Acceptable attainment and annual maintenance of a Clear Police Information Check with a Clear Vulnerable Sector Check and a Clear Intervention Record Check is required.
Compensation
- Acceptable attainment and annual maintenance of a Clear Police Information Check with a Clear Vulnerable Sector Check and a Clear Intervention Record Check is required.
Benefits
- Meaningful work in a fun and supportive work environment.
- A comprehensive benefit package and employer contributions to Pension Plan.
- Generous time off policies.
Company info
- Ability to work effectively both independently and as part of a collaborative team.
- The opportunity to work for the newly ratified Otipemisiwak Métis Government and be part of the largest Indigenous Government in Canada.
This listing is sourced directly from mna's careers page and normalized into a canonical job model.