Cigna
Life Insurance Account Analyst - CIGNA - Hybrid
Bloomfield, CT
Sponsorship not specified$26k-$39kDetected 2 days ago
Customer SupportCommunicationMicrosoft OfficeFiber Optics
About the role
- Process various life insurance transactions for our Corporate Owned Universal Life Insurance clients (e.g. death claims, premium payments, surrenders, withdrawals, loans, lapse mailings, etc.).
- Utilize advanced level of expertise in all products and procedures to take ownership of the business and effectively service our clients.
- Act as the primary client contact for issue identification and resolution.
Responsibilities
- Independently manage and perform case and policy level servicing, focusing on complex level plans for universal life products within Corporate Insurance.
- Identify problem areas and implement operation procedures to eliminate escalated issues.
- Support scanning of critical policy documentation for future audit retrieval.
- Develop expertise in the administration / illustration / imaging systems to efficiently and accurately perform all policy activity.
Requirements
- Working knowledge of windows-based computer software applications (MS Office products).
- If servicing variable products, FINRA Series 6 & 63 must be completed within 6 months.
- Successfully complete 3 or more CLU exams within 2 years of hire.
- Proven multi-tasking ability and organizational skills.
- 1+ years of customer support or business experience.
- Strong analytical skills and attention to detail.
- Strong oral and written communication skills.
- Customer service orientation.
- Sense of urgency to complete work.
- Proven ability to collaborate with others to achieve goals.
- If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
- For this position, we anticipate offering an hourly rate of 26 - 39 USD / hourly, depending on relevant factors, including experience and geographic location.
- This role is also anticipated to be eligible to participate in an annual bonus plan.
Nice to have
- Bachelors degree preferred.
Compensation
- For this position, we anticipate offering an hourly rate of 26 - 39 USD / hourly, depending on relevant factors, including experience and geographic location.
Benefits
- Our Corporate Owned Life Insurance (COLI) organization is looking for a Life Insurance Account Analyst to support our collaborative team as you learn our life insurance products.
Visa & Work Authorization
- n, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity
This listing is sourced directly from Cigna's careers page and normalized into a canonical job model.