Staff Software Engineer, AI/ML Quality, Shopping Agent, Cloud Applied AI
Sunnyvale, CA, USA · Staff+
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About the role
- - Bachelor's degree or equivalent practical experience.
- - 8 years of experience in software development.
Responsibilities
- Lead the definition and execution of quality metrics for the Shopping Agent, ensuring response accuracy, safety, and brand alignment across multimodal interactions (text, voice, image).
- Design and implement automated evaluation pipelines and "golden datasets" for complex shopping journeys, including virtual try-on, reasoning, and support queries.
- Collaborate with research and modeling teams to perform "quality hill-climbing" for foundational models, optimizing prompts and grounding to reduce hallucinations and improve conversion outcomes.
- Develop robust integration tests for agentic actions (e.g., add-to-cart, checkout) and ensure seamless interoperability between the Shopping Agent and Customer Service Agent platforms.
Requirements
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in software development.
- 5 years of experience testing, and launching software products, and 3 years of experience with software design and architecture.
Nice to have
- Master's degree or PhD in Engineering, Computer Science, or a related technical field.
- 8 years of experience with data structures and algorithms.
- 3 years of experience in a technical leadership role leading project teams and setting technical direction.
- 3 years of experience working in a complex, matrixed organization involving cross-functional, or cross-business projects.
- Experience with retail workflows (catalog, cart, checkout) and customer support nuances that design user-centric test scenarios.
- Experience launching and maintaining high-availability consumer-facing AI products.
- Our products need to handle information at massive scale, and extend well beyond web search.
- the list goes on and is growing every day.
Compensation
- US: $207000 - $300000 (USD) + 20% bonus target + equity + benefits
This listing is sourced directly from Google's careers page and normalized into a canonical job model.