Omada Health
Senior Manager, Revenue Operations
Remote, USA · Senior
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About the role
- This is a senior, outcomes-focused role.
- Identify and resolve data gaps, system disconnects, and process inefficiencies limiting enrollment visibility.
Responsibilities
- You'll own the end-to-end B2B2C enrollment funnel-from eligibility through outreach to member enrollment-building the data, metrics, and operating cadence that drive measurable growth.
- This is a senior, outcomes-focused role. Success means turning complex data into clear recommendations, moving work from analysis to action, and driving cross-functional alignment to deliver results.
- Own enrollment funnel reporting across eligibility, outreach, and member conversion.
- Build and maintain a unified data model linking B2B customer activity to B2C member outcomes, standardizing funnel stages, metrics, and attribution.
- Partner with field teams to build practical analytics that incorporate frontline insights and drive adoption.
- Collaborate across Operations, CSM, Marketing, and Engineering to improve data quality, integrations, and reporting.
- Establish operating rhythms to track funnel performance, drive accountability, and enable continuous improvement.
- Success means turning complex data into clear recommendations, moving work from analysis to action, and driving cross-functional alignment to deliver results.
- You create clarity for others. You drive discussions to decisions, owners, and next steps, bring proposed paths forward rather than escalating ambiguity, and own business outcomes end-to-end.
- You build with the field, not just for it. You incorporate frontline intelligence so the people who use your models trust and adopt them.
Requirements
- 7+ years in Revenue Operations, Growth Operations, or Analytics within complex, multi-system environments.
- You have built or optimized multi-stage funnels across systems and teams, bringing structure to ambiguous, fragmented data through strong data modeling, systems thinking, and stakeholder influence.
- Experience building and optimizing end-to-end funnels (B2B2C, marketplace, healthcare, or lifecycle marketing preferred).
- Proven ability to deliver decision-ready analyses on time and translate complex data into clear recommendations for executive audiences.
- Strong judgment in balancing analytical rigor with speed, defining scope, and knowing when insights are actionable.
- Demonstrated success driving cross-functional alignment and influencing stakeholders independently.
- Experience partnering with Customer Success, Sales, or Growth teams to drive behavior change and improve business outcomes.
- Experience with healthcare data, eligibility files, or similar data ingestion workflows preferred.
Nice to have
- Strong analytical skills (Excel, BI tools
- SQL a plus) with expertise in funnel metrics, conversion analysis, and operating models.
Compensation
- Lead Customer Success annual planning, including capacity, territories, quotas, incentives, roadmaps, and targeting.
Benefits
- Competitive salary with generous annual cash bonus
- Employee stock purchasing plan (ESPP)
- Flexible Time Off to help you rest, recharge, and connect with loved ones
- Generous parental leave
- Health, dental, and vision insurance (and above market employer contributions)
- 401k retirement savings plan
- Mental Health Support Solutions
- It takes a village to change health care.
- Develop dashboards and insights that help CSMs and leaders improve funnel health, outreach performance, and conversion.
Visa & Work Authorization
- re committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care st
This listing is sourced directly from Omada Health's careers page and normalized into a canonical job model.