Rubrik
Senior CXO Customer Advocacy Manager
United States · Senior
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
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About the role
- Rubrik's Senior CXO Customer Advocacy Manager sits at the intersection of technology, storytelling, and enterprise customer engagement.
- It lives within the CXO Transformation team, a function that operates outside of marketing and is embedded in Rubrik's most senior customer relationships.
- They bring enough technical depth to earn credibility with senior IT and security leaders, and enough craft to turn that credibility into content and experiences that actually get used.
Responsibilities
- Build and manage a pipeline of customer story candidates across key verticals, use cases, and geographies, in close partnership with sales, customer success, business value, and the product/engineering teams
- Own and operate the CXO Visionaries program end to end - Rubrik's exclusive, invitation-only community designed for C-level IT and security leaders including Fortune 500 and Global 2000 CIOs, CISOs, and CTOs
- Develop and produce CXO Visionary profiles that showcase member success and amplify their personal brand and organizational visibility
- Design and manage the CXO Visionaries award program
- Develop sufficient command of Rubrik's platform and the broader cyber resilience landscape to ask informed questions in customer interviews and evaluate whether the outcomes being claimed are accurate and defensible
Requirements
- Demonstrated ability to write clearly and specifically about complex technical topics for a senior business audience, without relying on jargon or category clichés
- Experience working in or closely alongside enterprise sales environments, with practical understanding of how customer proof points factor into deals and executive conversations
- Strong interviewing instincts: the ability to draw out a real story rather than a polished testimonial
- Experience managing executive community, customer advisory, or peer network program
- Experience at a company that navigated rapid scale or a major platform transition
Nice to have
- Preferred Experience:
- The minimum and maximum base salaries for this role are posted below
Compensation
- Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Company info
- We are committed to building a merit-based organization that offers equal ac
- They identify the right customers, lead discovery conversations, and translate complex data security and cyber resilience outcomes into narratives that hold up at the board and C-suite level.
This listing is sourced directly from Rubrik's careers page and normalized into a canonical job model.