Miracle Software Systems Inc.

Miracle Software Systems Inc.

Product Manager (Digital eCom Product Owner)

Portland, Oregon, USA · Contract

Sponsorship not specifiedDetected 61 days ago
Product ManagementAgileSEOContent MarketingCRMLead GenerationCadenceCommunication

About the role

  • Requirement: Job Title: Product Manager III (Digital eCom Product Owner) Duration: Long Term Location: Portland, OR - Onsite Job Description: Skills / Requirements: Bachelor s degree in Business, Information Systems, IT, Analytics, or equivalent experience preferred. Minimum of 4+ years of experience in digital product management, eCommerce product
  • ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels). Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem

Responsibilities

  • 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives.
  • Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators).
  • Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. ________________________________________ 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives.
  • Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners.
  • Ensure tools integrate seamlessly with existing systems and support measurable outcomes. ________________________________________ 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance).
  • Partner with Data & Analytics to ensure accurate event tracking and taxonomy.
  • Provide reporting and insights on: o Customer journeys and drop-off points o Product and category performance o Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). ________________________________________ 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams.
  • Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. ________________________________________ 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann
  • CMS (AEM): o Content authoring workflows, landing pages, campaign pages, and storytelling experiences o Homepage, category pages, and inspiration content to support conversion and brand engagement
  • o High-quality imagery and asset governance to support product merchandising and visual storytelling o

Requirements

  • Minimum of 4+ years of experience in digital product management, eCommerce product ownership, or digital platform delivery.
  • Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery.
  • Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels).
  • Strong ability to translate between business (merchandising, marketing, sales) and technical teams.
  • Familiarity with product data, catalog management, and content-driven commerce experiences.
  • Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms).

Nice to have

  • Bachelor s degree in Business, Information Systems, IT, Analytics, or equivalent experience preferred.
  • Experience with enterprise platforms (CMS/DAM/PIM/analytics)
  • Adobe ecosystem (AEM) strongly preferred.
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