Zuora

Principal HR Business Partner

Foster City, California, United States · Principal

Sponsorship not specified$156k-$214kDetected 1 day ago

FP&ARecruitingPerformance ManagementEmployee RelationsCustomer SupportCommunicationCritical ThinkingAdaptability

About the role

Use data to understand organizational sentiment; as the eyes and ears for the business leaders, proactively raise issues with proposed solutions based on the sentiment.

Leverage (and build) AI tools to simplify routine tasks and analysis, ensuring critical thinking is applied to validate outcomes.
Plan and lead organization and talent review discussions with P&T leaders.
Manage change initiatives including the strategy, planning, implementation, communications and measure the effectiveness of those transformations.
Actively coach and develop leaders through complex business situations.
Manage and resolve performance management and employee relations issues.
This role is the lead for the business unit (P&T), and collaborates heavily with ZSP partners across the globe, particularly in India and China.
The Principal HR Business Partner (ZEO Success Partner here at Zuora - aka: "ZSP") will partner with heads of Product and Technology and the leaders within their organizations to design and execute people strategies.
Collaborate deeply across teams and regions

Ideal candidates have 8-10+ years of progressively complex HRBP experience, supporting Product and/or Engineering functions within a complex, dynamic enterprise software or SaaS company (preferred).
In addition, they bring demonstrated competencies, skills and experiences as follows:
A valued leader and trusted advisor with client groups
is able to translate those objectives into people practices.
Has an informed perspective, shares their thinking and engages in constructive thought experiments for the betterment of the team.
A creative thinker who thinks broadly, and globally
An engaging communicator who presents, both verbally and in writing, with all levels of leaders and team members in a way that connects people to the message.
Demonstrates expert HR knowledge with an "outside in" perspective, e.g., understands best practices of peer companies, CEB, etc. and can adapt them to different environments.

Zuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility.
Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
Medical, dental, and vision insurance
Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
Learning & development stipend to support ongoing growth
Mental wellbeing resources and support
Partner with senior leaders to develop and manage the talent vision and the strategic people initiatives to solve critical business challenges and retain our valued ZEOs.
Benefits may vary by location

Businesses are at an inflection point as AI poses interesting opportunities, and challenges.
And businesses are working to understand how best to use AI, how it may change how we work, and the types of work we need to do in an AI-first environment.
Zuora is in the middle of this as well, and so is this role as we redesign systems within HR, and as we help the business plan and design their transformations.
At Zuora, we refer to ourselves as the "ZEO Success" Partner team because our employees aka "ZEOs" are our most important asset.
We partner closely with leaders across our business to align people and business strategies together.
We are trusted partners, coaches and influencers as we enable our business teams to thrive and deliver great results.
You will play a key role in shaping the evolution of our Product, Engineering, Cloud, Technical Support and Security teams, with a focus on organizational transformation.
This role reports into the Global Leader of ZEO Success Partners, collaborates heavily with other ZSPs in China, India and Europe, and will engage in a blend of both strategic work, as well as hands-on execution.

This listing is sourced directly from Zuora's careers page and normalized into a canonical job model.