Khaite
Client Advisor, Mercer Flagship
New York, NY
Sponsorship not specified$25k-$28kDetected 9 days ago
CRMSalesInventory ManagementCommunicationCollaborationAdaptabilityOrganizational Skills
About the role
- KHAITE is looking for a passionate and client-focused Client Advisor to join our team in our Mercer Flagship.
- The Client Advisor is responsible for driving sales, cultivating lasting client relationships, and delivering an elevated in-store experience through personalized styling, product expertise, and thoughtful clienteling.
- This individual will play an integral role in creating memorable client experiences while contributing to the overall success of the boutique.
Responsibilities
- Deliver an exceptional luxury client experience through personalized styling, relationship building, and thoughtful clienteling.
- Develop and maintain a strong personal client book, driving repeat business and long-term loyalty.
- Manage client consignments in accordance with company policies, including coordinating product requests, tracking shipments, ensuring timely follow-up, and delivering a seamless end-to-end client experience.
- Maintain a luxury boutique environment that reflects the highest visual merchandising and operational standards.
- Support store events, trunk shows, and VIP experiences to strengthen client relationships and community engagement.
- Support daily operational responsibilities, including opening and closing procedures.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
- The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
Nice to have
- Foreign languages are a plus.
- Existing network of clientele in the local market is preferred.
Skills
- Action oriented; drive for results
- Passion for styling, fashion, and delivering exceptional customer experiences
- Strong interpersonal, communication, and relationship-building skills
- Collaborative team player with a positive and adaptable attitude
- Highly organized with excellent attention to detail
- Comfortable working in a fast-paced, entrepreneurial environment
- Education/Experience:
- 2-5 years of luxury retail sales experience, preferably in ready-to-wear or luxury fashion.
- Demonstrated success achieving and exceeding sales goals in a client-driven environment.
- Experience building and maintaining a client book.
- Familiarity with luxury clienteling tools and CRM platforms.
- Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Compensation
- New York Pay Range
Benefits
- Other benefits include medical, dental, and vision programs, a company bonus plan, employee discounts and perks, a 401k plan with employer match, and other ancillary benefits.
- Specific vision abilities required by this job include close vision.
Company info
- KHAITE is a way of looking at the world.
- Shaped by formative encounters, cultural touchstones, and secret desires, this point of view comes to life through womenswear and accessories that find confidence in contrast.
- Each piece proposes a fresh balance of opposing elements- masculine and feminine, strength and softness, structure and fluidity- while embodying a signature sensuality and ease.
- Founded in 2016 by creative director Catherine Holstein and based in New York, KHAITE evolves with each season, building upon a foundation of robust yet polished items distinguished by exceptional materials, exquisite craftsmanship, and subtle yet striking details.
- Creativity ~ We are always imagining, never imitating.
Equal opportunity
- equal opportunity employer.
Visa & Work Authorization
- This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer i
This listing is sourced directly from Khaite's careers page and normalized into a canonical job model.