Victaulic Company

Victaulic Company

Customer Care Project Coordinator - VDC

Easton, Pennsylvania

Sponsorship not specifiedDetected 100 days ago
Project ManagementAgileExcelSupply ChainProcess ImprovementCustomer SupportLeadershipCommunicationCollaborationMicrosoft Office

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • POSITION: Customer Care Project Coordinator - VDC

Responsibilities

  • Work with Supervisor/Team Lead to implement process improvements.
  • Perform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery.
  • Understanding of the Victaulic Kanban System (VKS), Supply Chain, and Manufacturing to support CC Team members with product delivery requirements.

Requirements

  • Assist all other department disciplines in various areas as required to maintain your team, Customer Care and Victaulic's Global mission.
  • (Education, Experience, Personal Attributes)
  • Proficient in MS Office applications including Outlook, Word, Excel, and Power Point.
  • Minimum three years of customer service and/or Victaulic product knowledge.
  • Excellent oral and written communication skills.
  • Extraordinary attention to detail with strong organizational skills.
  • Proficient in Qlik View/Sense Applications.
  • Must display leadership and collaboration skills and be an effective advocate of process improvement.
  • Is patient, professional, and courteous when faced with an adverse situation.
  • Goal oriented, reliable, self-motivated, and able to problem solve and multi-task effectively in a fast-paced environment.
  • Willing to be flexible in schedule and work occasional overtime.

Nice to have

  • B.S. / B.A. Degree preferred.
  • Project management and analytical skills preferred.

Company info

  • Job Description POSITION: Customer Care Project Coordinator - VDC LOCATION: Customer Care, Commerce Park REPORTS TO: Customer Care Supervisor Responsibilities: Sales liaison to our internal and external customers.
  • Communication of project status and jobsite coordination with internal and external customers.
  • Uphold a positive attitude and enthusiastic demeanor to provide customers with the highest level of service.
  • Sales liaison to our internal and external customers.

Visa & Work Authorization

  • an Equal Opportunity Employer, welcoming applicants without discrimination based on age, race, colour, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran status
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This listing is sourced directly from Victaulic Company's careers page and normalized into a canonical job model.