University of Puerto Rico-Mayaguez Campus
Financial Aid Specialist
Campus Atlanta
Sponsorship not specified$47k-$56kDetected 14 days ago
CRMCustomer SupportCommunicationMentoringAdaptability
About the role
- This is a high-impact, student-facing role responsible for helping students understand and complete the financial aid process.
- You'll balance detailed, policy-driven work with deeply human conversations, and you'll do it all in a fast-paced, collaborative environment that'll require you to be flexible, adaptable, and proactive
- This is a great role for someone who's part analyst, part communicator and is eager to contribute to a high-growth startup and team.
Responsibilities
- As a Financial Aid Specialist, you'll manage a large caseload of students and serve as a key touchpoint in their enrollment journey.
- You'll use empathetic guidance to help them complete complex paperwork, explain funding options, and deliver difficult information with warmth and clarity.
- Collaborate closely with Admissions Counselors (ACs), Onboarding Specialists (OSes), and Success Coaches (SCs) to create a smooth, unified student experience across departments
- Build rapport and relationships quickly, even in brief or virtual interactions, so that students see you as a trusted guide
- We support students from the moment they file a FAFSA through to final aid disbursement, walking with them through every question, form, and curveball along the way.
Requirements
- Ability to navigate ambiguity and adapt to new systems quickly
- Bachelor's degree
Nice to have
- Familiarity with financial aid systems (e.g., FAFSA, ISIR review, Title IV policies)
- Comfort using CRM tools, communication platforms, and trackers
- Background in fast-paced or startup environments
- What you'll get:
- Tues-Thurs in-office)
Skills
- Strong communication, relationship-building, and documentation skills
Compensation
- For roles that are available to be filled remotely, base salary will be localized.
Benefits
- A compensation package that includes a base salary of $47,000 - $56,000 + equity grant
- Medical Insurance + free Dental and Vision Insurance
- Fertility benefits via Carrot
- Flexible Time Away + paid holidays
- Opportunity to make an impact - you'll be an integral player in bringing our vision to life
Company info
- At Campus, the Financial Aid team helps students access the resources they need to pursue life-changing education.
- We're not just processing forms - we're educators, advocates and communicators.
- Our team blends empathy with precision, thriving on helping students move from feeling overwhelmed to feeling confident and supported.
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This listing is sourced directly from University of Puerto Rico-Mayaguez Campus's careers page and normalized into a canonical job model.