Service Wizard

Service Wizard

HVAC Service Technician

Hutto, TX

Sponsorship not specified$75k-$120kDetected 5 days ago
Customer SupportCommunicationProblem Solving

About the role

  • Service and repair HVAC systems: Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations.
  • Work Environment: Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces.

Responsibilities

  • prepare written work cost estimates and customer recommendations. Maintain truck inventory. Ensure necessary tools and equipment for each job are present.
  • Conduct maintenance and repair: Perform regular system checks and preventive maintenance to ensure reliability and efficiency. Complete repairs and offer recommendations for ongoing maintenance.
  • Customer interaction: Deliver excellent customer service by addressing client concerns with professionalism and courtesy.
  • Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment.
  • Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.
  • Work collaboratively and support various business needs.
  • Service and repair HVAC systems: Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations. Maintain truck inventory. Ensure necessary tools and equipment for each job are present.
  • Tools: Use hand and power tools to diagnose, repair, and maintain HVAC components.
  • Deliver excellent customer service by addressing client concerns with professionalism and courtesy.
  • Follow all safety standards and regulations to maintain a safe working environment.

Requirements

  • Must be able to see, hear, and exchange accurate information with customers and team members.

Nice to have

  • The ideal HVAC Service Technician candidate should have exceptional customer service and HVAC service experience.
  • This role reports to the Service Manager.
  • Must be available to work full shifts plus overtime.
  • 2-5 years' experience (installation experience plus) as an HVAC technician.

Skills

  • Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills.
  • Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations.
  • Maintain truck inventory.
  • Ensure necessary tools and equipment for each job are present.
  • Operates hand and power tools and vehicles.

Compensation

  • $75,000 - $120,000 USD
  • We value our team here at Service Wizard, where you'll find a family-oriented business with fantastic benefits, performance-based bonuses, and company incentive trips.

Benefits

  • Health insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement plan: 401(k) with company match.
  • Paid time off: Generous vacation, holidays, PTO
  • We value our team here at Service Wizard, where you'll find a family-oriented business with fantastic benefits, performance-based bonuses, and company incentive trips.

Company info

  • Meet individual and team performance goals.
  • A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
  • Ensure all work meets Service Wizard's quality and safety standards.
  • Qualifications and
  • Since 2000, Service Wizard has served the Austin, TX area with expert AC and Heating service.
  • Our clients love our service and friendliness and as a result of the standards that we've set, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.
  • With a rapidly growing number of employees, we have built a reputation for quality and service that cannot be matched.
  • Our goal from the start has always been to provide homeowners with service that is beyond their expectations.
  • You'll be surrounded with winning individuals driven to be the best.

This listing is sourced directly from Service Wizard's careers page and normalized into a canonical job model.