Service Wizard
HVAC Service Technician
Hutto, TX
Sponsorship not specified$75k-$120kDetected 5 days ago
Customer SupportCommunicationProblem Solving
About the role
- Service and repair HVAC systems: Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations.
- Work Environment: Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces.
Responsibilities
- prepare written work cost estimates and customer recommendations. Maintain truck inventory. Ensure necessary tools and equipment for each job are present.
- Conduct maintenance and repair: Perform regular system checks and preventive maintenance to ensure reliability and efficiency. Complete repairs and offer recommendations for ongoing maintenance.
- Customer interaction: Deliver excellent customer service by addressing client concerns with professionalism and courtesy.
- Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment.
- Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.
- Work collaboratively and support various business needs.
- Service and repair HVAC systems: Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations. Maintain truck inventory. Ensure necessary tools and equipment for each job are present.
- Tools: Use hand and power tools to diagnose, repair, and maintain HVAC components.
- Deliver excellent customer service by addressing client concerns with professionalism and courtesy.
- Follow all safety standards and regulations to maintain a safe working environment.
Requirements
- Must be able to see, hear, and exchange accurate information with customers and team members.
Nice to have
- The ideal HVAC Service Technician candidate should have exceptional customer service and HVAC service experience.
- This role reports to the Service Manager.
- Must be available to work full shifts plus overtime.
- 2-5 years' experience (installation experience plus) as an HVAC technician.
Skills
- Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills.
- Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations.
- Maintain truck inventory.
- Ensure necessary tools and equipment for each job are present.
- Operates hand and power tools and vehicles.
Compensation
- $75,000 - $120,000 USD
- We value our team here at Service Wizard, where you'll find a family-oriented business with fantastic benefits, performance-based bonuses, and company incentive trips.
Benefits
- Health insurance: Comprehensive medical, dental, and vision coverage.
- Retirement plan: 401(k) with company match.
- Paid time off: Generous vacation, holidays, PTO
- We value our team here at Service Wizard, where you'll find a family-oriented business with fantastic benefits, performance-based bonuses, and company incentive trips.
Company info
- Meet individual and team performance goals.
- A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
- Ensure all work meets Service Wizard's quality and safety standards.
- Qualifications and
- Since 2000, Service Wizard has served the Austin, TX area with expert AC and Heating service.
- Our clients love our service and friendliness and as a result of the standards that we've set, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.
- With a rapidly growing number of employees, we have built a reputation for quality and service that cannot be matched.
- Our goal from the start has always been to provide homeowners with service that is beyond their expectations.
- You'll be surrounded with winning individuals driven to be the best.
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This listing is sourced directly from Service Wizard's careers page and normalized into a canonical job model.