MediaRadar

Senior Operations Analyst

United States · Senior

Sponsorship not specifiedDetected 28 days ago

SQLMachine LearningData AnalysisProject ManagementProcess ImprovementLeadershipCommunicationCollaborationProblem Solving

About the role

Operations Analyst is a recognized expert with deep, specialized knowledge and broad business understanding, setting technical and procedural direction for global, complex, high-impact initiatives.
The Content & Data Operations team sits at the center of MediaRadar's intelligence platform.
Operations Analysts play a pivotal role in this ecosystem - owning creative types and priority industries at a global level, driving process improvements, partnering cross-functionally with Product, Commercial, Governance, and ML teams.

(not limited to) Global Operations Ownership Own a creative type and a priority industry at a global level, maintaining connections with Operations Analysts for local processes and partnering with Product and Commercial to understand strategy.
Build requirements and make recommendations to Leadership and Product for creative flow enhancements to drive efficiency and quality.
Advanced Troubleshooting & Quality Own advanced troubleshooting of client-driven issues and provide in-depth root cause analysis, including system and/or process updates as needed.
Own and audit advanced client-specific requests and project work to ensure no omissions or errors exist.
Project & Change Management Own global Operations strategic projects for process.
Own project management for the effective rollout of global Operations system and/or process changes.
Track the impact of system and process changes post-launch and drive continuous improvement factoring in efficiency and budget implications.
Systems & Product Catalog Expertise Maintain master knowledge of Operations systems, creative types, and the product catalog.
Create and update complex product records within a centralized Product Catalog while following strict governance standards.
Own and drive measurable improvements in global operational efficiency and quality for assigned creative and industry areas.

Serve as a point of contact for establishing ground truth and master knowledge of the product catalog.
Qualifications and skill requirements Expert proficiency in G Suite and project management tools such as Jira.
Master-level proficiency with proprietary platforms to review, classify, and attribute ads across various media channels.

Leadership trusts your analysis and recommendations as an accurate, expert-level view of operational health.
Expert ability to analyze data to make business recommendations and report on data volume, coverage, status, and key performance metrics.
Radarians can expect a great benefits package that includes:

You will set standards, champion quality, and ensure our operations run at peak performance.
Primary Responsibilities and Impact Drivers: (not limited to) Global Operations Ownership Own a creative type and a priority industry at a global level, maintaining connections with Operations Analysts for local processes and partnering with Product and Commercial to understand strategy.
Participate in strategic cross-functional meetings representing Content & Data from a global perspective, providing process input and updates.
Use data to make recommendations for improvements in global Operations for creative and/or industry processing, completion, and quality execution.
Recommend standards for quality and SLAs for assigned creative and industry globally, in consultation with Operations Analysts, Quality Analysts, Product, Commercial, Operations Leadership, and Governance.
Participate in day-to-day quality exercises as needed.

In accordance with the EEO-1 reporting requirements, we collect demographic data as part of our efforts to ensure fair and equitable hiring practices across all levels of our organization.
If you need a reasonable accommodation during the application or interview process, please contact us at careers@mediaradar.com.

This listing is sourced directly from MediaRadar's careers page and normalized into a canonical job model.