Gallatin

Gallatin

Engagement Manager

Austin, TX

No sponsorshipDetected 171 days ago
Machine LearningStatisticsCybersecurityProject ManagementExcelLogisticsCustomer SuccessLeadershipCommunicationProblem Solving

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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • All of this serves an ultimate goal of delivering outsize value in supporting our customer's AI/ML objectives.
  • You have a track record of managing active customers, in addition to driving renewals and supporting sales teams managing upsells.

Responsibilities

  • Manage customer relationships from the executive to the end user
  • Develop a plan to deliver all project work above expectation, within budget/margin and ahead of schedule
  • Lead a cross-functional project team to exceed the customer's AI/ML objectives (indirect supervision)
  • This position may require the ability to obtain and maintain a U.S. government security clearance.

Requirements

  • Minimum 6 years of work experience, with experience in a customer-facing technical program management role in industry, professional services, engagement management or in government
  • Prior experience in logistics or sustainment operations
  • A proven track record in B2B client facing roles and expanding client relationships
  • A track record of structured, analytics-driven problem solving
  • This position may require the ability to obtain and maintain a U.S. government security clearance. The successful candidate must be able to work in a classified environment when necessary.
  • Note: Due to the nature of certain government contracts held by this organization, U.S. citizenship is a requirement for all positions at Gallatin. Proof of citizenship will be required prior to employment if selected.
  • The successful candidate must be able to work in a classified environment when necessary.
  • Proof of citizenship will be required prior to employment if selected.

Compensation

  • Gallatin offers competitive compensation commensurate with experience.
  • Actual compensation may vary based on experience, skills, and location.
  • In addition to base salary, we offer a generous equity grant, full healthcare coverage, 401k, unlimited PTO, and the perks of working in a high-caliber, mission-driven environment.
  • We comply with the United States Department of Labor's Pay Transparency provision https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_unformattedESQA508c.pdf.

Benefits

  • Manage the long-term health of the customer base by identifying and preempting areas of risk or concern

Company info

  • In addition to base salary, we offer a generous equity grant, full healthcare coverage, 401k, unlimited PTO, and the perks of working in a high-caliber, mission-driven environment.
  • Strategically identify ways we can make customer success repeatable and solve issues for future customers
  • At Gallatin, we are rebuilding logistics infrastructure for the national security missions of the United States and allied partners.

Equal opportunity

  • Gallatin is an equal opportunity employer.

Visa & Work Authorization

  • government security clearance

This listing is sourced directly from Gallatin's careers page and normalized into a canonical job model.