New Era Technology
Desktop Support Technician - Entry Level
RTP, Durham, NC · Junior
Sponsorship not specifiedDetected 1 day ago
Customer SupportVPNCiscoCommunicationCollaborationCritical ThinkingMicrosoft Office
About the role
- At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development.
- If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.
Responsibilities
- The candidate will be inquisitive by nature, who is able to view situations from multiple angles, and will naturally take the lead to resolve problems when they arrive.
- How to install new hardware in computers including adding / replacing computer memory (RAM), installing disk drives
Requirements
- The ideal candidate will be a self-starter, focused on positive outcomes for the customer.
- Finally, the ideal candidate will be confident in themselves to suggest improvements when they observe deficiencies.
Benefits
- Perform system health check and mitigation to meet software and security standards including encryption, patching, and backup.
- Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits.
- Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.
- We will provide the right candidate with hands on education and training to enable the candidate to perform the responsibilities described below.
Company info
- Join New Era Technology, where People First is at the heart of everything we do.
- With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow.
- Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
- We are seeking to hire an Entry Level 1 Desktop Support Technician to join our team.
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This listing is sourced directly from New Era Technology's careers page and normalized into a canonical job model.